Currently, we are looking for talented resources for one of our listed clients. If interested please reply to me with your updated resume or feel free to reach out to me for more details at (949) 774-2432
Title : Fraud / Investigation Specialist
Location : 3 Edison Drive,Alpharetta,GA,USA,30022
Duration : 1 year
Job Description :
- Hybrid 3 Days a Week Onsite
- Potential to Convert
What You'll Do :
Investigation and resolution of identified and reported fraud. This includes performing a wholistic review of transactions, account profile, client behaviour, and mitigating risk. Remediation and reporting required aligned to the product and regulatory association.Fraud Investigator will function as a liaison with Global Financial Crimes unit and additional stakeholders amid the referral process for regulatory reporting requirements.Ensuring timeliness with required EWS / Zelle reporting standards and requirementsEfficiently manage caseload conducting timely outreach to clients and conducting interviews to understand the fact pattern where necessaryProactively identify recovery efforts from reported fraud transactions to recuperate lossesCollaborates with Fraud Strategy on re-occurring fraud themes and assist on proposed decisions and action to be taken as a result of any fraud investigationAbility to describe basic fraud and case resolution decisions in clear and understandable language to internal clientsDemonstrate ability to build and maintain strong working relationships with internal and external clients and act as a liaison in a professional manner with internal business unitsPrepare and document review findings in a concise, understandable manner for written communication to the appropriate partiesAdheres to departmental and corporate policies to ensure guidelines are followed and executed in accordance with management's expectations.These skills will help you succeed in this role :
Experience in a financial crime role 4 years' Superior analytical, critical thinking and decision-making skills utilizing data extractionUnderstanding of payment fraud, fraud schemes, common scams, and conducting payment fraud investigations.Superior time management and organizational skills to balance investigative efforts with client outreach and timely follow up to gather detailsThe ability to research and respond to various methods of Debit card related fraudPreform research regarding fraudulent authorizations and take actionable steps to recovery fraudulent transactions and mitigate reputational and financial risk.Ensure proper case documentation and reportingKnowledge of BSA / AML requirements, suspicious activity reports, and other applicable regulationsExcellent written and verbal communication skillsDetail oriented with the ability and desire to work in a team environmentEven Better If You Have :
Previous financial crime working experienceUnderstanding of financial services industry products and processesUnderstanding of fraud and security issues within the banking and finance industryPrevious experience working within a client service / hospitality based roleThe candidate must also be proficient working with Excel, Access, Business and PowerPointAbout us :
At our organization, we take our mission and values to heart! We are on a mission to offer more and better jobs all over the world! Our goal is to care for you while you care for our clients and get you paid the highest pay possible. All our associates working with us are expected to embrace our RACE values : R - Results Matter, A- Approachable, C - Care, and E - Emergency i.e. work with a sense of urgency.
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