What are the responsibilities and job description for the General Manager position at Denny's Restaurant?
The Road Inc, a franchisee of Denny's, is America's Diner, and our employees love feeding people! Not just the perfect breakfast or burger, but feeding the lives of our customers by giving them a place to share great conversations. If you are hungry to win and have a passion for feeding people, we’d love to talk to you!
OUR BENEFITS INCLUDE, BUT NOT LIMITED TO:
- MONTHLY paid bonus opportunity
- Insurance including medical, dental, vision and life
- 401(k) plan
- Paid holidays
- Paid vacation
- Advancement opportunities
JOB DESCRIPTION
We are the classic American diner. . . and proud of everything that means!
Since 1953, we have served quality food and healthy portions at a fair price. No matter where we are, our light is always on inviting guests around the world to a place where everyone is welcome. Open means so much more to us than just being open for business 24/7. It means being open to all people, appetites and budgets. It says we are open-minded and open to new ideas. Honest, warm and inviting. Open is the way we think and act every hour of every day.
At Denny's, people are our most important asset. We trust, support and respect each other and work together for the greater good. We recognize the contributions of all and empower each and every one of us to achieve great things. Together, we will celebrate our successes and have fun doing it.
Position Summary
The General Manager will be responsible for overall restaurant operations execution and management of staff, controllable profit plan achievement, guest count growth, and sales building activities. Additional responsibilities include focus on employee selection, retention, continuous operational improvement and a strong commitment to hospitality and guest satisfaction. A General Manager must have a strong commitment to guest satisfaction and exhibit Denny’s Core Values when interacting with others.
JOB REQUIREMENTS:
- Minimum of 3 years experience in restaurant, hospitality or retail
- management, additional operations and/or leadership experience strongly
- preferred.
- Associate's or Bachelor's degree preferred or equivalent combination of education and experience
- Food Safety Manager certification or able to become certified
- Able to communicate effectively, both orally and in writing, in the English language
- Values diversity and shows respect for others
- Proven ability to solve problems and handle high stress situations
- Capable of interpreting financial statements and understanding contributing factors
- Identifies and anticipates opportunities for improvement and implements corrective action steps
- Able to perform job duties of every position in the restaurant
- Must be prepared to multitask in accordance with the demands of the business
- Able to work weekends, holidays, evenings and additional shifts as needed
- License to operate an automobile without hours of operations restrictions
- Reliable transportation in order to meet banking obligations
Duties and Responsibilities
- Willingness to assist others without being asked.
- Ability to prepare and interpret financial and operational reports and schedules, analyze data and develop solutions to ensure operating goals are achieved.
- Directs restaurant operations with responsibility for guest service, brand standards execution and employee training.
- Achieves controllable profit and flow thru goals by overseeing all controllable costs and taking the appropriate corrective action to achieve the desired result.
- Ensures timely implementation, training and ongoing execution of all corporate initiatives and marketing promotions.
- Develops Restaurant Managers and hourly employees through corporate training programs, individual development plans and assignments; provides coaching and constructive feedback to employees as needed.
- Ensures all equipment and facilities are in compliance with Brand Standards and all government regulations and takes corrective action when required.
- Attracts, hires, onboards and retains the best hourly talent to meet staffing requirements and guest service standards.
- Proactively handles employee relations issues and deviations from Brand Standards; involves other company leaders as appropriate to resolve issues.
- Develops and executes the local store marketing plan to build relationships with civic, business, school, and professional organizations to drive sales and guest counts.
- Monitors that proper security procedures are in place to protect employees, guests and company assets/
- Enforces sanitary practices for food handling, general cleanliness and maintenance of kitchen, dining areas and restrooms.
- Works to create and maintain an enjoyable and respectful environment for our guests and employees.
- Maintains compliance with all Denny’s Brand Standards, to include all state, local and federal regulations.
- Follows management cash handling, inventory and other operational procedures as outlined in Denny’s Brand Standards. All other tasks and duties as assigned.
If you feel you meet the above requirements and would like to be part of a great team and work with people who care, please submit your resume today.
To apply you visit www.work4dennys.com or call 877-896-7543.
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- The Road Inc. is an independently owned and operated franchisee of Denny's Restaurants.
- At The Road Inc. we firmly encourage a culturally diverse workforce.
- The Road Inc. is an Equal Opportunity Employer.
Job Types: Full-time, Part-time
Pay: $58,000.00 - $64,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Shift:
- 10 hour shift
- Day shift
- Evening shift
- Night shift
Experience:
- Restaurant management: 1 year (Preferred)
License/Certification:
- Food Handler Certification (Preferred)
- Driver's License (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
- Overnight Shift (Required)
Ability to Commute:
- Traverse City, MI 49686 (Required)
Work Location: In person
Salary : $58,000 - $64,000