What are the responsibilities and job description for the Sales Engineer position at Denodo?
Job Description
Denodo Technologies, Inc. is seeking a Sales Engineer in New York, NY to obtain and maintain strong knowledge of the Denodo Platform, be able to deliver a superb technical pitch, including overview of our key and advanced features and benefits, services offerings, differentiation, and competitive positioning. Position requires ability to travel up to % to domestic client sites.
Salary Range : $,-, / yr
Duties & Responsibilities
Responsible for providing technical account expertise and support for the Denodo sales team. Successfully employ a combination of high technical expertise, client communication and coordination skills between clients and internal Denodo teams to achieve your mission.
- Obtain and maintain a strong knowledge of the Denodo Platform including : overview of our key and advanced features and benefits, services offerings, differentiation, and competitive positioning
- Be able to address a majority of technical questions concerning customization, integration, enterprise architecture and general feature / functionality of our platform
- Take a lead role in developing compelling product demonstrations, showcasing the capabilities and benefits of Denodo's products, and tailoring these demos to address specific customer needs.
- Lead and actively participate in hands-on proof-of-concepts (POCs) that require deep technical knowledge, ensuring customers fully comprehend the value and functionality of Denodo's solutions.
- Provide timely, prioritized and complete customer-based feedback to Product Management, Sales, Support and / or Development regarding customer requirements and issues.
- Train and engage customers in the product architecture, configuration, and use of the Denodo Platform
- Know where to escalate within the Denodo technical organization, and make effective use of those resources.
- Enthusiastically present software solutions to prospective customers, from IT managers and technicians to C-level executives
- Lead the completion of RFI and RFP
- Manage client expectations, establish credibility at all levels within the client and build problem-solving partnerships with the client and colleagues
- Along with Marketing, Sales, Sales Engineering and Product Management, and based on market or customer feedback, lead the definition, development and presentation of product and solution demos and PoCs for prospects and partners as described above
- Provide technical support to entire sales team as appropriate (e.g. handle technical questions and escalate them when required, conduct training and / or briefings)
- Document and track all activity through CRM and an internal wiki, including lead / prospect data entry, detailed activity reports, setting tasks for follow-up, architectures, challenges, etc.
Required Skills
