What are the responsibilities and job description for the Area Operations Manager position at Dent Wizard International?
For a quick application text APPLY to 82174
About Dent Wizard
Do you have the right skills and experience for this role Read on to find out, and make your application.
Dent Wizard is the nation’s undisputed leader in automotive reconditioning services and vehicle protection products – and our success is the result of the great people who serve our customers. We’re stable, growing and have a strong business model, with opportunities in 43 states, 2.5 million vehicles repaired every year and more than 3,000 highly skilled employees. Help us reach new heights and receive the respect, rewards and recognition you deserve.
At Dent Wizard, we’re not just about fixing cars – we’re about creating exceptional experiences. As a leader in automotive reconditioning, we pride ourselves on delivering top-notch service and maintaining the highest standards of quality. If you’re passionate about leading teams, driving results, and making a difference, we want you on our team!
As an Area Operations Manager your essential job functions include :
Leadership (35%)
- Create a positive and productive working environment consistent with Dent Wizard’s core values
- Lead, coach and develop team to drive productivity and retention – complete ride-alongs as necessary
- Address day-to-day operational issues and ensure maintenance of customer sites for EHS and cleanliness
- Deliver Dealer / Rental operating performance for assigned customers in terms of Revenue, EBITDA, LSR, Employee Engagement and Retention
- Ensure delivery of five-star service by developing schedules, assigning and monitoring work, implementing productivity and quality standards, resolving operations problems, and implementing new procedures.
- Partner with enabling functions to drive operational efficiencies, understand and implement standard operating procedures, and effective cost reductions without sacrificing five-star service expectations.
- Identify opportunities to streamline and simplify processes, as well as optimize day-to-day operations
- Provide timely feedback to manager regarding competitive pressures, customer feedback and the engagement of staff
- Participate in field town hall communications
Customer Engagement (35%)
Staffing (20%)
Administration (10%)
Competencies Required
Position Requirements
Physical Job Requirements
The compensation offered for this position will depend on qualifications, experience, and geographic location.
The starting compensation is expected to be :
80,000.00 - $115,000.00
We offer a competitive & comprehensive benefit package including : paid time off, medical, dental, vision, and 401k match (50% on the dollar up to 7% of employee contribution). For more information on our benefit offerings, please visit our Dealer Tire Family of Companies Benefits Highlights Booklet.
EOE Statement : Dent Wizard is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act
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Salary : $80,000 - $115,000
