What are the responsibilities and job description for the Area Operations Manager position at Dent Wizard International?
For a quick application text APPLY1 to 82174
About Dent Wizard
Dent Wizard is the nation’s undisputed leader in automotive reconditioning services and vehicle protection products – and our success is the result of the great people who serve our customers. We’re stable, growing and have a strong business model, with opportunities in 43 states, 2.5 million vehicles repaired every year and more than 3,000 highly skilled employees. Help us reach new heights and receive the respect, rewards and recognition you deserve.
Job Title: Area Operations Manager
Location: [Specify Location]
Reporting To: District Operations Manager
Job Description
We're on the lookout for an Area Operations Manager to join our team! You'll be responsible for keeping our current accounts happy and finding new ones in your territory. Plus, you'll oversee daily operations, including supervising Paintless Dent Removal (PDR) and other reconditioning technicians. Your goal? Effective planning and maximum profitability. Travel required.
What We're Looking For
What You'll Do:
The Starting Compensation Is Expected To Be
$70,000.00 - $90,000.00
We offer a competitive & comprehensive benefit package including: paid time off, medical, dental, vision, and 401k match (50% on the dollar up to 7% of employee contribution). For more information on our benefit offerings, please visit our Dealer Tire Family of Companies Benefits Highlights Booklet.
EOE Statement: Dent Wizard is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities.
About Dent Wizard
Dent Wizard is the nation’s undisputed leader in automotive reconditioning services and vehicle protection products – and our success is the result of the great people who serve our customers. We’re stable, growing and have a strong business model, with opportunities in 43 states, 2.5 million vehicles repaired every year and more than 3,000 highly skilled employees. Help us reach new heights and receive the respect, rewards and recognition you deserve.
Job Title: Area Operations Manager
Location: [Specify Location]
Reporting To: District Operations Manager
Job Description
We're on the lookout for an Area Operations Manager to join our team! You'll be responsible for keeping our current accounts happy and finding new ones in your territory. Plus, you'll oversee daily operations, including supervising Paintless Dent Removal (PDR) and other reconditioning technicians. Your goal? Effective planning and maximum profitability. Travel required.
What We're Looking For
- Excellent communication skills.
- Ability to manage and coach employees in different locations.
- Great time-management skills.
- Proven ability to manage customer relationships effectively.
- Experience in account management and/or sales in a services-based company is preferred.
- Automotive service experience is a plus.
What You'll Do:
- Keep and grow business with existing customers and actively look for new business in your territory.
- Work closely with the District Manager to plan and use each Technician's time effectively, helping them reach their earnings potential and maximizing territory profitability.
- Set monthly and annual sales goals with the District Manager and create a plan to achieve them.
- Support Hail Team operations during hail storms, focusing on dealerships and body shops where we already have relationships.
- Sell PDR for Profit programs.
- Help technicians provide top-notch customer service and maximize billings in each service drive on their route.
- Coordinate new hire orientation for a smooth transition into the company and their assigned accounts.
- Hold monthly meetings with Technicians to share tips and feedback on sales techniques and performance skills.
- Ensure Technicians get the support and training they need to improve their PDR skills.
- Schedule advanced training for Technicians.
- Be a Team Leader and mentor to Technicians, staying in close contact daily through calls and in-person meetings to resolve any concerns or performance issues.
- Work with the District Manager to ensure we have the right staffing levels for current and new business opportunities.
- Proactively address any employee performance issues.
- Conduct performance reviews to highlight strengths and areas for improvement and develop improvement plans.
- Complete administrative tasks like invoicing and daily call-in numbers on time.
- Manage tool inventory for your territory.
- Handle requests for mobile retail PDR services by scheduling appointments between customers and Technicians.
The Starting Compensation Is Expected To Be
$70,000.00 - $90,000.00
We offer a competitive & comprehensive benefit package including: paid time off, medical, dental, vision, and 401k match (50% on the dollar up to 7% of employee contribution). For more information on our benefit offerings, please visit our Dealer Tire Family of Companies Benefits Highlights Booklet.
EOE Statement: Dent Wizard is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities.
- ADA Disclosure: Any candidate who feels that they may need an accommodation to complete this application, or any portions of same, based on the impact of a disability should contact Dent Wizard's Human Resources Department to discuss your specific needs. Please feel free to contact us at recruiting@dentwizard.com.
Salary : $70,000 - $90,000
