What are the responsibilities and job description for the Dental Services Representative position at Dental Associates?

Company Perks

As a team member of Dental Associates, you can expect excellent compensation, use of state-of-the-art technology, experience on-the-job training, continued education offerings, abundant opportunities for career growth, a dedicated support team, wonderful patients and the gorgeous state of Wisconsin.

Benefits Overview :

Medical Insurance with optional Health Savings Account through Associated Bank
Dental : Diagnostic and Preventive covered at 100%, Basic and Restorative (immediate family)
Vision Insurance
Life Insurance
401k
Company paid short term disability
Paid Time Off
Paid Holidays
Critical Illness
Hospital Indemnity

Additional Benefits :

UNIFORM ALLOWANCE

Yearly allowance for shoes and scrubs.

COMPETITIVE WAGE

Two tier wage based on skill.

MENTOR PROGRAM

Mentorship and additional compensation for becoming a mentor.

NO FORCED VACATION

Take vacation on your time and your terms. You won’t need to take vacation when your doctor

does.

PAID TIME OFF

We offer paid vacation and paid holidays.

STABLE AND FULL-TIME HOURS

Regular schedules — no surprises. Reliable full-time hours you can depend on.

CONTINUING EDUCATION

We encourage our team to keep learning and embrace innovation.

HIGH-QUALITY RELATIONSHIPS

Focus on building trust and forming relationships with your patients — our internal support

teams handle the rest.

COLLABORATION

Work together with dentists, specialists, hygienists and other dental assistants across a growing

organization.

GROWTH POTENTIAL

Explore opportunities beyond dental assisting with greater internal mobility.

Job Responsibilities

Establish rapport with patients by greeting them with a smile and maintaining a professional image in appearance and manner

Complete patient check-in and pre-registration

Introduce patient to clinical staff and escort patient to treatment area

Monitor Doctor and Hygienist timeliness and inform patient of any delays

Resolve patient concerns; answer or seek to find an answer to patient inquiries

Collect treatment fees due from patient and document date-of-service payment

Update patient accounts on an on-going basis

Provide coverage for Dental Assistants to account for absences and assist during high volume periods

Receive, distribute, and stock dental supplies

Sterilization of instruments

Disposal of used supplies, waste, and hazardous materials in the proper containers

Properly disinfecting operatory upon request

Job Requirements

High school diploma or equivalent required

Minimum of 2 years in the dental or healthcare field preferred

Communicates in a clear and concise manner. Uses appropriate grammar, pronunciation, and tone to enhance understanding

Effective interpersonal skills to maintain rapport with patients, dentists and staff members

Good customer service skills and ability to work as a team in fast-paced environment

Must be able to multitask and work in a fast-paced environment

The Company

At Dental Associates, we foster a culture which invites our patients into our "dental home" and provides our employees with a career, not just a job. Founded in 1974, Dental Associates is Wisconsin's largest family and dentist-owned dental group practice with 15 offices throughout the state. Dental Associates is a strong company with the resources to continually invest in our overall growth and talented team members. Be part of a dynamic organization that will make you proud.

If you’re ready for an exciting, stable career with a growing company apply today!

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What are the responsibilities and job description for the Dental Services Representative position at Dental Associates?

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