What are the responsibilities and job description for the Full Time Front Office/ Treatment Coordinator position at Dental Business Office?
Job Description
Job Description
Our busy dental practice is searching for a personable and friendly patient care coordinator to join us. Responsibilities for this role include entering patient information onto our data system, answering patients’ questions, verifying insurance benefits and helping us keep our patients healthy by scheduling them for regular care.
To be successful in this role, organization and multitasking is important. Ultimately, performing all duties in a manner that ensures the efficiency of the dental practice.
Front Office Duties & Responsibilities
Greeting and welcoming patients to the practice
Scheduling appointments
Assisting patients with completing forms
Preparing patients’ charts and daily schedules
Updating patients’ records and documenting recent treatments and procedures
Communicating with insurance companies
Verifying methods of payment and collecting payments as needed
Performing general office duties, such as answering telephones, scanning and emailing
Front Office Requirements
At least 1 year of dental office experience is beneficial
Certification in office administration, medical administration, or related fields is beneficial
Excellent customer service skills
Sound knowledge of dental terminology
Proficient in dental practice management software (Dentrix)
Good telephone etiquette
Exceptional organizational skills
