What are the responsibilities and job description for the Dental Insurance Coordinator @ Dental Associates FL - Walding & Associates position at Dental Care Alliance?
Dental Insurance Coordinator @ Dental Associates FL - Walding & Associates
Job ID
2025-29598
# of Openings
1
Job Locations
US-FL-Lakeland
Type
Full-Time
Category
Field Office Staff
Location : Location
US-FL-Lakeland
Job Post Information* : Posted Date
1/29/2025
Job Post Information* : External Company Name
Dental Care Alliance
Job Post Information* : External Company URL
www.dentalcarealliance.net
Location : Postal Code
33813
Location : Address
444 West Pipkin Road
Qualifications:
• 1 years of experience in a dental or medical setting
• 1 years of experience with insurance billing and accounts receivable
• Dentrix or other dental software experience
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Responsibilities:
The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.
- Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
- Respond to patient questions and or concerns according to DCA Policies
- Answering Telephones
- Scheduling Appointments
- Maintaining Appointment Book
- Confirming Appointments
- Follow up on no shows/cancellation of Appointments
- Register Patients on sign in sheet
- Post charges and payments to patient accounts
- Checking voice-mail on a daily basis
- Maintain a clean and friendly waiting area for patients