What are the responsibilities and job description for the Dental Receptionist @ Main Street Orthodontics of Kendall position at Dental Care Alliance?
Overview
Come join our team! Main Street Orthodontics of Kendall is looking for a full-time Dental Receptionist for our office located in Miami, FL 33156. Our ideal Dental Receptionist will have experience working in a dental/medical office setting with exceptional customer service skills. Candidates must be bilingual (English & Spanish) We offer a competitive salary, plus benefits! Must be able to work 1 Saturday a month.
Responsibilities
The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.
- Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
- Respond to patient questions and or concerns according to DCA Policies
- Answering Telephones
- Scheduling Appointments
- Maintaining Appointment Book
- Confirming Appointments
- Follow up on no shows/cancellation of Appointments
- Register Patients on sign in sheet
- Post charges and payments to patient accounts
- Checking voice-mail on a daily basis
- Maintain a clean and friendly waiting area for patients
Qualifications
- Experience working in a dental, medical, or other health-care office, preferred
- Knowledge of insurance plans (HMO/PPO), is a plus
- Experience answering telephone
- Must have exceptional customer service skills
- Bilingual - fluent in English/Spanish
- Must be able to work 1 Sat a month (8:00-1:00
#CAR
#LI-CN1
