Dental Receptionist @ Towncare Dental Associates of Homestead

Job Title

Dental Receptionist @ Towncare Dental Associates of Homestead
Job ID

2024-28863
# of Openings

1
Job Locations

US-FL-Homestead
Type

Full-Time
Category

Field Office Staff
Location : Location

US-FL-Homestead
Job Post Information* : Posted Date

12/3/2024
Job Post Information* : External Company Name

Dental Care Alliance
Job Post Information* : External Company URL

www.dentalcarealliance.net
Location : Postal Code

33033
Location : Address

925 NE 30th Ter

Qualifications:

• Experience working in a dental, medical, or other health-care office, preferred
• Knowledge of insurance plans (HMO/PPO), is a plus
• Experience answering telephone
• Must have exceptional customer service skills
• Must be bilingual (English & Spanish)

#LI-CN1

#CAR

Responsibilities:

The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.

• Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
• Respond to patient questions and or concerns according to DCA Policies
• Answering Telephones
• Scheduling Appointments
• Maintaining Appointment Book
• Confirming Appointments
• Follow up on no shows/cancellation of Appointments
• Register Patients on sign in sheet
• Post charges and payments to patient accounts
• Checking voice-mail on a daily basis
• Maintain a clean and friendly waiting area for patients