Patient Service Representative @ Advanced Dental Care of Shady Road

Job Title

Patient Service Representative @ Advanced Dental Care of Shady Road
Job ID

2025-29619
# of Openings

1
Job Locations

US-FL-Ocala
Type

Full-Time
Category

Field Office Staff
Location : Location

US-FL-Ocala
Job Post Information* : Posted Date

2/6/2025
Job Post Information* : External Company Name

Dental Care Alliance
Job Post Information* : External Company URL

www.dentalcarealliance.net
Location : Postal Code

34471
Location : Address

3040 SW 27th Avenue

Qualifications:

• Experience working in a dental health-care office
• Knowledge of insurance plans (HMO/PPO)
• Experience answering telephone
• Must have exceptional customer service skills

 

#LI-CN1

Responsibilities:

The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.

• Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
• Respond to patient questions and or concerns according to DCA Policies
• Answering Telephones
• Scheduling Appointments
• Maintaining Appointment Book
• Confirming Appointments
• Follow up on no shows/cancellation of Appointments
• Register Patients on sign in sheet
• Post charges and payments to patient accounts
• Checking voice-mail on a daily basis
• Maintain a clean and friendly waiting area for patients