What are the responsibilities and job description for the Patient Service Representative @ Advanced Dentistry South Florida position at Dental Care Alliance?
Job Title
Patient Service Representative @ Advanced Dentistry South Florida
Job ID
2024-26193
# of Openings
1
Job Locations
US-FL-Delray Beach
Type
Full-Time
Category
Field Office Staff
Location : Location
US-FL-Delray Beach
Job Post Information* : Posted Date
5/23/2024
Job Post Information* : External Company Name
Dental Care Alliance
Job Post Information* : External Company URL
www.dentalcarealliance.net
Location : Postal Code
33446
Location : Address
15340 Jog Road
Patient Service Representative @ Advanced Dentistry South Florida
Job ID
2024-26193
# of Openings
1
Job Locations
US-FL-Delray Beach
Type
Full-Time
Category
Field Office Staff
Location : Location
US-FL-Delray Beach
Job Post Information* : Posted Date
5/23/2024
Job Post Information* : External Company Name
Dental Care Alliance
Job Post Information* : External Company URL
www.dentalcarealliance.net
Location : Postal Code
33446
Location : Address
15340 Jog Road
Qualifications:
- Experience working in a dental health-care office
- Knowledge of insurance plans (HMO/PPO)
- Experience answering telephone
- Must have exceptional customer service skills
#LI-CN1
#CAR
Responsibilities:
The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.
- Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
- Respond to patient questions and or concerns according to DCA Policies
- Answering Telephones
- Scheduling Appointments
- Maintaining Appointment Book
- Confirming Appointments
- Follow up on no shows/cancellation of Appointments
- Register Patients on sign in sheet
- Post charges and payments to patient accounts
- Checking voice-mail on a daily basis
- Maintain a clean and friendly waiting area for patients
