What are the responsibilities and job description for the Remote Schedule Optimization Project Specialist position at Dental Care Alliance?
Job Title
Remote Schedule Optimization Project Specialist
Job ID
2024-27672
# of Openings
1
Job Locations
US-FL-Sarasota (Support Center)
Type
Full-Time
Category
Business Careers & Support
Location : Location
US-FL-Sarasota (Support Center)
Job Post Information* : Posted Date
9/20/2024
Job Post Information* : External Company Name
Dental Care Alliance
Job Post Information* : External Company URL
www.dentalcarealliance.net
Location : Postal Code
34240
Location : Address
6240 Lake Osprey Drive
Remote Schedule Optimization Project Specialist
Job ID
2024-27672
# of Openings
1
Job Locations
US-FL-Sarasota (Support Center)
Type
Full-Time
Category
Business Careers & Support
Location : Location
US-FL-Sarasota (Support Center)
Job Post Information* : Posted Date
9/20/2024
Job Post Information* : External Company Name
Dental Care Alliance
Job Post Information* : External Company URL
www.dentalcarealliance.net
Location : Postal Code
34240
Location : Address
6240 Lake Osprey Drive
Qualifications:
- Strong verbal and written communication skills; ability to present findings and recommendations clearly.
- Strong attention to detail
- Proficiency in Planet DDS Denticon is a plus
- Ability to identify scheduling challenges, analyze root causes, and develop effective solutions
- Dental Knowledge is a plus
- Effective time management and the ability to meet deadlines
- Basic Excel skills
- Knowledge of Microsoft Office programs
Responsibilities:
- Facilitate proactive communication to ensure field teams are following SOP’s.
- Manage the Fresh Service dashboard closely ensuring tickets are being completed within a timely manner.
- Continuously look to identify improvement opportunities within the ticket system.
- Handle all incoming tickets within the fresh service department.
- Ensure projects are completed on time and within scope.
- Identify and address deviations from the project scope promptly.
- Maintain accurate and up-to-date project documentation.
- Effective communication and collaboration with cross-functional teams essential for project success
- Participate in regular project meeting to review timeline and address concerns.