What are the responsibilities and job description for the Dental Receptionist position at dental center of oxford?
Job Overview
We are seeking a dedicated and organized Dental Receptionist to join our team. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing the front office operations of a busy dental practice. This role requires strong communication skills, attention to detail, and the ability to handle multiple tasks efficiently in a fast-paced environment.
Duties
- Greet patients warmly and manage the check-in and check-out process.
- Schedule appointments and confirm patient visits using dental office management systems.
- Answer phone calls promptly, addressing inquiries and directing calls as necessary.
- Maintain patient records in compliance with HIPAA regulations.
- Process patient billing and insurance claims accurately.
- Assist with administrative tasks such as filing, data entry, and maintaining organized records.
- Collaborate with dental staff to ensure smooth operations within the office.
- Handle any patient concerns or complaints professionally and empathetically.
Requirements
- Previous experience in a dental office is preferred.
- Proficiency in using phone systems and dental software such as Dentrix is a plus.
- Familiarity with Dental billing processes is advantageous.
- Knowledge of HIPAA regulations to ensure patient confidentiality..
- Strong organizational skills and attention to detail are essential for managing multiple tasks effectively.
- Excellent verbal and written communication skills to interact with patients and staff professionally.
Join our team as a Dental Receptionist where you can make a positive impact on our patients' experiences while contributing to the success of our practice.
Job Type: Full-time
Pay: $18.00 - $24.00 per hour
Expected hours: 25 – 35 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Paid time off
Schedule:
- Monday to Friday
Ability to Commute:
- Oxford, MI 48371 (Required)
Ability to Relocate:
- Oxford, MI 48371: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $24