What are the responsibilities and job description for the Business Office Assistant (NW 23rd St - OKC, OK) position at Dental Depot?
Dental Depot - Dental Business Office Assistant
Department :
General Administration
Job Status : Full Time
FLSA Status : Non-Exempt
Reports To : Office Manager
Job Type : Regular
Amount of Travel Required :
None
Work Schedule :
Varies Monday-Saturday. Travel to various locations may be required and possible weekend / evenings hours.
Positions Supervised :
None
Position Summary
Perform all business office duties including standing and greeting patients, checking patients in and out through Eagle Soft, answering multi line telephone with Scheduling Institute dialog, scheduling and confirming appointments via telephone or internet and compiling and recording patient charts and correspondence. Build positive relationships with patients by efficiently, effectively, and courteously communicating information.
Essential Functions
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
- Stand and greet patients, ascertain purpose of visit, and direct them to appropriate staff.
- Answer telephones and direct calls to appropriate staff using the Scheduling Institute dialog.
- Schedule and confirm patient appointments.
- Operate office equipment, such as voice mail messaging systems, and use word processing, label making software, copier, printer and scanner.
- Maintain medical records and correspondence files.
- Compile and record medical charts, reports, or correspondence.
- Receive and route messages or documents, such as laboratory cases and faxes, to appropriate staff.
- Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.
- Interview patients to complete documents, health histories, or forms, such as intake or insurance forms.
- Complete insurance verification forms.
- Position may be responsible for opening the office.
- Position is responsible for pulling and accurately filing charts.
- Ensures printed material and forms are up to date. Registration forms annually, insurance verification forms semi-annually and Soonercare forms are updated daily.
- Complies with : Dental Depot policies and procedures; OSHA policies, procedures, rules, and regulations; and HIPAA policies, procedures, rules, and regulations.
- Position may be required to relocate to other Dental Depot clinics either permanently or on a short term basis due to office needs, on an as needed basis at the discretion of Management.
- This position may complete other Administrative and Maintenance tasks as assigned by Management.
- Maintain regular and reliable attendance
Position Qualifications
Education :
High School Graduate or General Education Degree (GED) : Required
Experience :
No prior experience necessary.
Certifications & Licenses :
None
Computer Skills :
Efficiently operates assigned computer software and other equipment, including Eaglesoft and Microsoft Office Suite.
Other Requirements :
Must have a valid driver's license, proof of valid vehicle insurance and must have annual Motor Vehicle Record Check, as a condition of employment if employee operates any Company owned vehicles or drives their own personal vehicle for Company business purposes.
Must have knowledge of CDT Codes and pass the bi-annual Dental Depot CDT codes test.
Skills & Abilities
Physical Demands
N (Not Applicable)
Activity is not applicable to this position.
O (Occasionally)
Position requires this activity up to 33% of the time (0 - 2.5 hrs / day)
F (Frequently)
Position requires this activity from 33% - 66% of the time (2.5 - 5.5 hrs / day)
C (Constantly)
Position requires this activity more than 66% of the time (5.5 hrs / day)
Physical Demands
Lift / Carry
Stand
10 lbs or less
Walk
Manually Manipulate
Reach Outward
Push / Pull
Reach Above Shoulder
12 lbs or less
Climb
Crawl
Squat or Kneel
Bend
Grasp
Speak
Other Physical Requirements
Vision (Near)
Ability to wear Personal Protective Equipment (PPE) - Such as safety glasses, surgical masks and protective gloves
Work Environment
