What are the responsibilities and job description for the Front Desk Dental Receptionist position at Dental Docs?
Job Overview
We are seeking a dedicated and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing various administrative tasks. This role requires strong organizational skills, attention to detail, and a commitment to maintaining confidentiality in accordance with HIPAA regulations.
Responsibilities
- Greet and welcome clients and visitors in a friendly and professional manner.
- Answer incoming calls, manage phone etiquette, and direct calls to appropriate personnel.
- Schedule appointments and manage calendars for staff members.
- Maintain accurate records of patient information and health information management in compliance with HIPAA standards.
- Assist with administrative tasks such as filing, data entry, and correspondence.
- Provide medical administrative support by handling insurance inquiries related to Medicare and other health plans.
- Ensure the front desk area is organized and presentable at all times.
- Handle inquiries from clients regarding services offered and provide information as needed.
- Collaborate with other team members to ensure smooth operations within the office.
- A least 1 year of Front Desk Dental experience is required.
Qualifications
- High school diploma or equivalent; additional certification in office administration is a plus.
- Proven experience in a customer service role, preferably in a medical or healthcare setting.
- Strong computer skills with proficiency in office software applications; experience with coding is a plus.
- Knowledge of health information management practices and familiarity with HIPAA regulations is essential.
- Excellent communication skills, both verbal and written, along with strong phone etiquette.
- Ability to multitask effectively while maintaining attention to detail in a fast-paced environment.
Join our team as a Front Desk Receptionist where you will play a vital role in creating a welcoming atmosphere for our clients while supporting the efficient operation of our office!
Job Types: Full-time, Part-time
Pay: $18.00 - $26.00 per hour
Expected hours: 30 – 40 per week
Schedule:
- Monday to Friday
- Weekends as needed
Ability to Commute:
- Danbury, CT 06810 (Required)
Ability to Relocate:
- Danbury, CT 06810: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $26