Assistant Office Manager / Front Lead

The Role: KOS Services Inc. / Dental Dreams actively seeks a motivated Assistant Office Manager / Front Lead professional with experience in our dental practice. This position will be focused on achieving operational goals, managing employee relations, and patient relations.

Who Are We: KOS Services Inc. / Dental Dreams is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff. We are seeking an experienced leader to oversee daily operations.

Responsibilities:

• Maintain a high level of customer service at all times, along with a clean and professional office environment 
• Have a patient-centric disposition and foster a culture of service
• Hiring & training of support staff, performance management & annual reviews
• Supervising all front and back-office staff; filling in as necessary.
• Accurately verify dental benefits and check-in/out processes
• Assist with presenting and/or explaining treatment plans 
• Collect payments, co-payments, and deductibles 
• Overseeing patient scheduling per goals
• Create insurance claims and submit pre-authorizations to insurance companies on a timely basis 
• Pull patient charts for future appointments when necessary 
• Maintain a clean and professional office environment
• Other duties as assigned 

Qualifications:

• Required:
  1. Experience in the Dental field
  2. Possesses a track record for providing outstanding customer service
  3. Must be able to work in a fast-paced environment
• Preferred:
  1. Minimum one year of management experience in the field of general dentistry
  2. Bilingual (Spanish)
  3. Knowledge in ADP Workforce, Dentrix, and/or Eaglesoft

Dental Dreams offers a competitive compensation and benefits package, including medical, dental, vision, vacation, 401K, and more. We pride ourselves on observing all CDC and industry guidelines. We have also secured the recommended PPE and have protocols in place to safeguard our patients and staff.

We are proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration prohibited by law or by contract.