Billing Account Representative

Job Title: Medical Billing Specialist Dental Office

Location: Fitchburg/South, WI

Job Description

Dental Health Associates of Madison (DHA), a trusted, doctor-owned practice with over 50 years of service to the Madison community, is seeking a Billing Account Specialist. In this role, youll be part of a locally led organization that values teamwork, quality care, and your professional growth. DHAs doctor-led culture ensures that patient care and employee development are prioritized, making it a great place to thrive and build a long-term career.

Position Overview
As a Billing Account Specialist, you will be essential in managing our billing processes and providing friendly, accurate support to patients, providers, and team members. This is a unique opportunity to work in a collaborative, growth-oriented environment that values high standards in patient service.

Responsibilities

• Provide friendly and professional assistance to patients regarding billing and account inquiries, ensuring HIPAA compliance and maintaining confidentiality.
• Verify and update insurance information to support smooth and efficient claims processing.
• Process insurance claims and handle preauthorizations, ensuring accuracy in all steps.
• Perform payment entry and account adjustments, ensuring records are accurate and up-to-date.
• Collaborate with patients, insurance providers, and the dental team to address billing questions and ensure clear communication.

Qualifications

• High school diploma or equivalent; Associate degree preferred.
• Experience in dental or medical billing, insurance, or a similar field is a plus.
• Strong attention to detail and excellent organizational skills.
• A positive, team-oriented attitude with the ability to build relationships with patients, staff, and insurers.
• Ability to multitask effectively and work both independently and within a collaborative team.

Working Conditions
This in-person position is based at our Fitchburg/South Clinic, offering convenient daytime hours and the opportunity to collaborate with a dedicated team committed to providing exceptional patient care.

About Dental Health Associates

At Dental Health Associates (DHA), we are passionate about delivering exceptional dental care and creating a fulfilling, growth-oriented workplace. As a doctor-owned dental practice with seven clinics in the Madison area, we offer a unique opportunity to develop your career while collaborating with experienced dentists and leadership teams. Our supportive culture values professional growth, personal development, and team collaboration.

Why Join Dental Health Associates?

At Dental Health Associates, were committed to helping you grow in your career while providing the support you need to succeed. We offer opportunities for advancement, a collaborative work environment, and a comprehensive benefits package to support your personal and professional goals. Apply today to start a career that prioritizes your growth and values your contributions.

• Career Growth Opportunities: Whether youre starting your journey in healthcare or looking to expand your expertise, DHA offers opportunities to develop and advance your career.
• Supportive Work Environment: Join a team where collaboration and mutual respect are at the core of everything we do.
• Community Impact: Join a practice that actively gives back to the community through initiatives such as Tri 4 Schools, the Oregon Kids Triathlon, All City Swim, Big Brothers Big Sisters, Boys & Girls Club, the UW-Madison Carbone Cancer Center, Gildas Club, and many other meaningful causes.
• Work-Life Balance: Enjoy a predictable schedule with paid time off and a focus on your well-being.

Compensation

Starting at $19 per hour, with opportunities to earn more based on experience and performance.

Benefits

• Health insurance
• Dental insurance
• Disability insurance
• Vision insurance
• Flexible spending account
• Life insurance
• Paid time off
• 401(k)
• 401(k) matching
• Referral program
• Employee assistance program
• Employee discount
• On-the-job training

Dental Health Associates of Madison, LTD is an equal opportunity employer and values diversity.