Patient Coordinator

Job Title: Front Desk Receptionist/Patient Coordinator

Location: Gammon Clinic

Job Description

Dental Health Associates of Madison (DHA), a trusted, doctor-owned practice with over 50 years of service to the Madison community, is seeking a Patient Coordinator to join our front desk team. In this role, youll be part of a locally led organization that values teamwork, exceptional patient care, and your professional growth. DHAs doctor-led culture ensures that patient care and employee development are prioritized, offering you a fulfilling career where you can make a real difference in the lives of our patients.

Position Overview
As a Patient Coordinator at Dental Health Associates (DHA), youll be the first point of contact for patients, providing them with a welcoming, professional, and efficient experience. Youll play a key role in managing front desk operations, coordinating patient flow, and ensuring that every patient has a positive and seamless experience from check-in to check-out. Working in a collaborative environment, youll support our dental team and help maintain the smooth operation of our busy clinics.

Responsibilities

• Welcome patients warmly, ensuring they feel comfortable and supported throughout their visit.
• Handle front desk operations, including answering phone calls, scheduling appointments, and managing patient flow efficiently.
• Verify insurance coverage, ensuring all necessary documentation is accurate and complete.
• Process patient payments, explain financial policies clearly, and professionally address billing inquiries.
• Maintain accurate and confidential patient records, adhering to compliance standards.
• Collaborate with the dental team to ensure seamless communication and outstanding patient care.
• Assist with administrative tasks such as preparing reports, organizing office supplies, and supporting daily operations.

Qualifications

• High school diploma or equivalent.
• A genuine passion for delivering top-notch patient care.
• Strong communication and interpersonal skills with a friendly and professional demeanor.
• Detail-oriented, organized, and reliable team player with a strong work ethic.
• Ability to multitask and thrive in a fast-paced environment.

Working Conditions
This in-person position is based at our Gammon Clinic offering convenient daytime hours and the chance to work alongside a dedicated team focused on providing exceptional patient care.

About Dental Health Associates

At Dental Health Associates (DHA), we are passionate about delivering exceptional dental care and creating a fulfilling, growth-oriented workplace. As a doctor-owned dental practice with seven clinics in the Madison area, we offer a unique opportunity to develop your career while collaborating with experienced dentists and leadership teams. Our supportive culture values professional growth, personal development, and team collaboration.

Why Join Dental Health Associates?

At Dental Health Associates, were committed to helping you grow in your career while providing the support you need to succeed. We offer opportunities for advancement, a collaborative work environment, and a comprehensive benefits package to support your personal and professional goals. Apply today to start a career that prioritizes your growth and values your contributions.

• Career Growth Opportunities: Whether youre starting your journey in healthcare or looking to expand your expertise, DHA offers opportunities to develop and advance your career.
• Supportive Work Environment: Join a team where collaboration and mutual respect are at the core of everything we do.
• Community Impact: Join a practice that actively gives back to the community through initiatives such as Tri 4 Schools, the Oregon Kids Triathlon, All City Swim, Big Brothers Big Sisters, Boys & Girls Club, the UW-Madison Carbone Cancer Center, Gildas Club, and many other meaningful causes.
• Work-Life Balance: Enjoy a predictable schedule with paid time off and a focus on your well-being.

Compensation

Starting at $19 per hour, with opportunities to earn more based on experience and performance.

Benefits:

• Health insurance
• Dental insurance
• Disability insurance
• Vision insurance
• Flexible spending account
• Life insurance
• Paid time off
• 401(k)
• 401(k) matching
• Referral program
• Employee assistance program
• Employee discount

Dental Health Associates of Madison, LTD is an equal opportunity employer and values diversity.