What are the responsibilities and job description for the Administrative Assistant/Patient Coordinator position at Dental Office?
We are looking for an experienced front office patient coordinator specialist for our growing dental practice.
We are a growing Dental Office who places a high emphasis on patient care and exceptional treatment and are looking for someone who shares in our values! The ideal candidate has excellent customer service skills and enjoys a fast pace working environment, can multi-task and has a minimum of one year experience of working in a dental or medical office.
The Values we share as a company are very important to us and are looking for a team member who would want to be a part of it.
Our Team Values are as follows:
We show RESPECT by focusing on creating a safe space for our patients and one another.
We show KINDNESS by having patience, slowing down and being compassionate.
We practice HONESTY by being transparent with patients and each other.
We show COOPERATION by working together and helping one another every day.
We practice RESPONSIBILITY by taking ownership and following through on our commitments.
Some of the job responsibilities are:
- Schedule appointments according to the perfect day scheduling protocol (needs to use quick thinking skills to methodically place patients on the schedule).
- Greet all arriving patients with a smile & inform the team of their arrival.
- Register new patients according to established office protocols.
- Assist patients to complete all necessary forms and documentation.
- Verify and update patient information.
- Inform patients of dental office procedures and policy.
- Enter all patient information into data system accurately.
- Maintain patient records and ensure confidentiality in accordance with HIPAA regulations.
- Answer and manage incoming calls.
- Respond and comply to requests for information.
- Confirm upcoming appointments and recalls according to office protocol.
- Check daily appointment schedule and meet scheduling goals.
- Arrange patient charts for next day appointments and verify insurance coverage.
- Collect co-payments from patients at time of treatment.
Skills required:
- Proficient in operating phone systems and handling multiple phone lines.
- Strong knowledge of office procedures and administrative tasks.
- Maintain a professional reception area.
- Familiarity with dental terminology and dental office operations.
- Experience working with practice management software.
- Excellent communication skills, both verbal and written.
- Strong organizational skills with attention to detail.
Initial training will be in our State College office for the first month. Once the initial training is completed, a monthly work day in State College is required for continued training along with occasional Zoom training sessions.
Great hourly pay and generous bonuses depending on education and experience. All inquiries are kept confidential. Current employer will not be contacted without your permission. To apply please send a cover letter along with your resume.
Principles only. Recruiters, please do not contact this job poster. Do NOT contact us with any unsolicited services or offers.
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Benefits:
- Employee discount
- Free parking
- Health insurance
- On-the-job training
- Paid sick time
- Paid time off
- Paid training
Schedule:
- Afternoon shift
- Day shift
- Monday to Friday
- No nights
- No weekends
Work Location: In person
Salary : $16 - $20
