Dental Billing and Insurance Specialist

Job Overview:

At Dental Park, we pride ourselves on providing exceptional dental care in a warm and inviting environment. Our team is dedicated to creating beautiful, healthy smiles for our patients while fostering lifelong relationships through compassionate care and the latest dental technology. We are currently seeking a Dental Billing and Insurance Specialist to join our team and contribute to our mission of delivering top-notch dental services to patients of all ages.

Join us at Dental Park where you will have the opportunity to contribute to creating healthy smiles while working alongside a compassionate team dedicated to providing exceptional care. If you are passionate about dentistry and possess the required skills, we welcome you to apply for this rewarding position.

Duties:

• Process monthly billings
• Weekly insurance follow-up on outstanding claims
• Posting personal and insurance payments received by mail/EFT/credit card.
• Collection calls / letters on outstanding patient personal balances
• Verification of insurance benefits
• Building new insurance plans in Dentrix
• Maintain a professional and welcoming demeanor when interacting with patients, addressing their concerns, and providing necessary information about dental procedures.
• Yearly paperwork update of insurance in network savings for binders
• Yearly payment table updates for limited insurance plans in system
• Verify/Process claims and forward them to insurance carriers.
• Dental insurance claim denial follow-up
• Inactivating patients in system
• Insurance correction and insurance refund letters
• Correction of incorrect claims processed.
• Keep insurance websites up to date and passwords updated.
• Answer billing/insurance questions for patients
• Maintain current dental insurance and employer lists.
• Greeting patients
• Register new patients according to established office protocols.
• Assist patients to complete all necessary forms and documentation.
• Verify and update patient information.
• Inform patients of dental office procedures and policy
• Move patients through appointments as scheduled.
• Enter all relevant patient information into the data system.
• Maintain and manage patient records in compliance with privacy and security regulations
• Answer and manage incoming calls.
• Respond and comply to requests for information.
• Scheduling patient appointments
• Confirm upcoming appointments and recalls according to office protocol.
• Check daily appointment schedule.
• Print patient route slips for next day appointments
• Fill in cancellations and no-shows.
• Collect and post payments from patients at the time of treatment.
• Inform patients of financial treatment plan options
• Check out patient’s and batch claim forms for dental insurance.
• Arrange supporting documents for insurance claims.
• Sort and distribute incoming and outgoing mail.
• Monitor and maintain inventory of dental office supplies.
• Maintain a professional reception area.
• Safeguard patient privacy and confidentiality
• Submit patient dental pre-treatment estimates.
• Review treatment plans with patients
• Scanning dental insurance benefit breakdowns

Key Skills

• Communication skills
• Information collection and management
• Planning and organizing
• Accuracy
• Customer service skills
• Teamwork
• Confidentiality

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Expected hours: 38 – 40 per week

Benefits:

• 401(k)
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off

Schedule:

• Day shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Ability to Commute:

• Manitowoc, WI 54220 (Required)

Work Location: In person

Salary : $16 - $20