What are the responsibilities and job description for the Remote Dental Scheduling/Verification Specialist position at Dental Support Specialties?
About Dental Support Specialties:
Dental Support Specialties prides itself in providing seamless administrative support for dental practices. Dental Support Specialties works with dental practices across the United States by providing support in the areas of: Billing, Scheduling & phones, as well as Insurance Verification services. Our clients outsource this work to DSS. The DSS team then logs into client systems and does all work remotely. DSS’ home office is in Canton, Ohio.
Work Location:
This is a “Remote” position work from Home – after training is completed
Workdays/Hours
We are open Monday through Friday, 8:00am to 5:00pm
Job Title and Summary
Remote Dental Scheduling/Verification Specialist
This position will require the ability to navigate client dental software systems (IE Eaglesoft, Dentrix, Open Dental etc.) while answering client phone calls with an exceptional level of customer service. In addition, the successful candidate will be responsible for verifying insurance eligibility for upcoming dental appointments by utilizing online websites or contacting the carriers directly.
Skills / Equipment required
- Exceptional interpersonal, time management and organizational skills
- Three (3) years of dental office experience preferred
- Basic computer skills working with Excel and Word
- Must be able to type a minimum of 35 wpm
- Proficient in at least one “Dental Software Programs”
- Excellent oral, written communication skills
- Ability to adhere to all HIPPA guidelines
- Working knowledge of dental terminology
- Must have the necessary equipment to work remotely
Education
- High school graduate or equivalent required
- Graduate of a certified edental assisting training program preferred
- Three (3) years of dental office experience preferred
Wage and Benefits
- Hourly rate - $17 to $21 per hour; Dental and Health insurance, paid time off, holiday pay and retirement program
Job Type: Full-time
Pay: $36,920.00 - $43,680.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Work from home
Schedule:
- Monday to Friday
Experience:
- Dental Administrative: 2 years (Required)
Shift availability:
- Day Shift (Preferred)
Work Location: Remote
Salary : $36,920 - $43,680