What are the responsibilities and job description for the Patient Service Representative position at Dental Views?
Job Opportunity: Patient Service Representatives at Dental Views
Are you a passionate and dedicated patient service representative seeking a rewarding career in a unique and patient-centric environment? Look no further! At Dental Views, we're not just a dental practice—we're a community driven by core values that set us apart. We're inviting skilled team members to join us and become valued partners in delivering a world-class patient experience.
**Why Join Dental Views?**
**1. Core Values That Define Us:**
At Dental Views, our core values are the essence of who we are. We believe in:
- [V: Value] Adding unparalleled value to the lives of our patients and our team.
- [I: Invest] Investing in people, fostering personal and professional growth for all.
- [E: Empowering] Empowering our staff to reach their greatest potential.
- [W: World-Class] Striving for a world-class patient experience for all.
- [S: Service-Driven] Being deeply committed to wholeheartedly serving our patients.
**2. Your Role as a Valued Partner:**
As a patient service representative at Dental Views, you won't just perform phone call duties—you'll be an integral part of our community. We welcome your thoughts, opinions, and feedback to help shape and enhance our office. Your voice matters, and we encourage you to contribute to the growth and success of our practice.
**3. Continuous Development Opportunities:**
We are committed to the continuous development of our team. From personalized development plans to company events, we provide resources to empower you to be a confident steward in your professional journey. Your success is our success.
**4. Patient-Centric Approach:**
Our unwavering commitment to a service-driven philosophy ensures that every member of our team is motivated to evolve and adapt to meet our patient's needs. Join us in creating a world-class patient experience that goes beyond expectations.
**How to Apply:**
If you share our core values and are excited about contributing to a dental practice that is truly special, we invite you to apply for the Patient Service Representative position at The Dental Views. Be part of a team that is dedicated to adding value to lives every day.
Submit your resume, cover letter, and any relevant information to careers@thedentalviews.com. Please include "Patient Service Representative - [Your Name]" in the subject line. We look forward to welcoming you to The Dental Views family!
*The Dental Views is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.*
Requirements:Qualifications
- Self-motivated with the ability to exceed patient expectations.
- Excellent organizational skills to effectively handle multiple tasks.
- Flexibility to support change, with varying schedules as necessary.
- Possess excellent interpersonal communication skills.
- Resume must demonstrate stable employment history.
- Responsibilities and Duties
- Greet and check in patients in a friendly manner.
- Collect co-payments and verify insurance coverage.
- Schedule and confirm patient appointments.
- Prepare new patient charts neatly and accurately.
- Various office duties as assigned by the Office Manager.
- Responding to patient billing or financial inquiries, directing to appropriate departments, as necessary.
- Collect and post payments and record receipts.
- General clerical duties.
Education
- High School Diploma or equivalent.
Experience
- Candidates will have a minimum of two years of experience in a healthcare office or fast-paced, highly interactive customer service environment.
- Experience in the dental or medical industry with scheduling and verifying insurances preferred.
