What are the responsibilities and job description for the Customer Relations Manager position at Dentcare Dental Lab Pvt Ltd?
Company Description
DentCare USA is a subsidiary of DentCare, a leading dental lab with a legacy of quality and hard work. DentCare was founded in 1988 and has expanded its presence globally, serving millions of satisfied patients. With about 4,000 technicians dedicated to creating the best dental prosthetics, DentCare USA continues the tradition of excellence.
Role Description
This is a full-time on-site role for a Customer Relations Manager located in Loganville, GA. The Customer Relations Manager will be responsible for building and maintaining strong relationships with clients, addressing customer inquiries, managing feedback, and ensuring a high level of client satisfaction. This role involves collaborating with internal teams to enhance the customer experience and contribute to company growth.
Qualifications
- Strong interpersonal and customer service skills
- Excellent written and verbal communication skills
- Ability to resolve conflicts and handle customer concerns professionally
- Proficient in CRM software and customer management tools
- Experience in managing client relationships and customer retention strategies
- Ability to work collaboratively with internal departments
- Experience in the healthcare or dental industry is a plus
- Bachelor’s degree in Business Administration, Customer Relations, or a related field
Job Type: Full-time
Pay: $57,947.00 - $64,575.00 per year
Benefits:
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Commute:
- GA 30052, United States (Preferred)
Ability to Relocate:
- GA 30052, United States: Relocate before starting work (Preferred)
Work Location: In person
Salary : $57,947 - $64,575
