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Patient Care Coordinator

Dentist Partner Pros
Columbus, OH Full Time
POSTED ON 2/12/2025
AVAILABLE BEFORE 5/12/2025

Job Description

Job Description

Job Title : Patient Care Coordinator

Location : Columbus, OH

Company : Jonathan Williams Oral Surgery

Pay and Benefits :

  • Full time position.
  • 18-22 per hour, based on experience.
  • Retirement savings plan (401k) with employer match.
  • Paid time off and holidays.
  • Opportunities for professional development and continuing education.

Position Overview : Our Patient Care Coordinator is the front-line business team member ensuring patients have a smooth experience with our office and leave informed and prepared for their next appointment.  As such, they act as our concierge for patients and their families, and the liaison to dental providers referring their patients to the practice.

About Us :  JWOS provides exceptional oral surgical care to our patients in a genuinely welcoming and compassionate environment. With a focus on excellence, innovation, and patient-centered care, we are the area leader in advanced dental surgical procedures.  Our commitment to excellence extends beyond clinical care to encompass every aspect of the patient's experience. From the moment patients walk through our doors, they are greeted with warmth and professionalism by our caring staff.

Key Responsibilities :

  • Greet patients at the front desk.
  • Schedule appointments.
  • Check patients in and out.
  • Register new patients.
  • Review treatment plans with patients.
  • Coordinate referrals.
  • Pre-authorize dental treatment with insurance companies.
  • Provide performance feedback and coaching.
  • Qualifications and Skills :

  • Excellent communication skills
  • Computer skills with Microsoft Word, Excel, etc.
  • Excellent customer service skills
  • Ability to prioritize and manage time and tasks
  • Ability to work well with multiple phone lines
  • Team first attitude
  • No prior experience in a dental / oral surgery office required. Will train the right person to excel in this position.

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    Salary : $18 - $22

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