Technology Project Manager - Technology Services

Salary : $96,329.00 - $111,742.00 Annually

Location : Denton, TX

Job Type : Full-Time Exempt

Job Number : 25-055

Department : Technology Services - 01.1046

Opening Date : 02 / 03 / 2025

Closing Date : Continuous

Description

THIS POSITION MAY CLOSE AT ANY TIME ONCE A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED.

The PMO Manager is responsible for project planning, analysis, documenting requirements, defining project scope, developing project schedule, integrating and identifying appropriate resources, performing quality review, testing, tracking project milestones, and verifying results. This position is responsible for developing long-range strategic plans, policies, goals, requests for proposals, and budgets for Denton County technology projects. The PMO Manager coordinates communication with all areas impacted by the project to help create and foster IT solutions. The PMO Manager is required to provide excellent customer service, resolve problems in a timely manner, communicate effectively, and be a positive contributor to the Denton County Technology Services Team.

Examples of Duties

• Coordinates project activities, prioritizes and monitors projects, and communicates with all entities involved in the project. Holds kick-off and project meetings with customers.
• Identifies needs and priorities, gathers documents, analyzes current business processes and project requirements, and provides department recommendations.
• Configures, monitors, and maintains project management software, including Planview PPM Pro, Planview Hub, and Jira. Manages system settings for project management, portfolio management, resource management, and timesheets. Administers user accounts and permissions. Develops and maintains automated reports and dashboards. Continuously refines configurations to support system maturity and optimization.
• Develops, maintains, and oversees the project resource management process, ensuring effective resource allocation, time estimation, and time reporting. Establishes and refines procedures to support data-driven decision-making on project resource availability and utilization.
• Establishes practices, templates, policies, tools, and partnerships to expand and mature project management capabilities within the Technology Services department.
• Supports department-wide portfolio management by developing, refining, and implementing internal governance communication strategies. Conducts regular audits of Technology Services projects, evaluates project artifacts, and oversees the quarterly portfolio review process.
• Creates and adjusts project schedules, as necessary.
• Manages milestones and team tasks to ensure every project is completed on time and within budget. Develops, maintains, and communicates project plans and schedules and prioritizes requirements.
• Develops standard project methodology for all projects.
• Analyzes current business processes and project requirements and provides recommendations to departments.
• Act as a liaison with County business units.
• Provides project management tool training to end-users.
• Develops goals and long-range strategic plans for Denton County technology projects.
• Develops and maintains project dashboards for internal and external audiences. Compiles and submits a weekly report to the CIO and Deputy CIO.
• Supervises the Technology Project Coordinator, providing guidance, assigning work, setting expectations, and managing performance. Supports professional development, ensures alignment with department goals, and fosters a collaborative and productive work environment.
• Follows county policies and best practices related to information security; exercises good judgment to protect the confidentiality, integrity, and availability of Denton County computer systems and electronic records; supports compliance with CJIS, HIPAA, and other information security regulations.
• Champions the desired organizational behavior as defined in the department's mission, vision, and values.
• Regular and punctual attendance is required.
• Performs other related duties as required.

Minimum Qualifications

Supplemental Information

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Denton County offers a full range of employee benefit programs for eligible employees, retirees, and their families. These programs include group health plans for medical and dental coverage; an Employee Assistance Program (EAP); life; disability, and long term care insurance; and flexible spending accounts for health care and dependent care reimbursements. The County also provides retirement benefits. Full time employees participate in the Texas County & District Retirement System (TCDRS), and employees may also participate in a retirement savings program (Deferred Compensation). In addition to these "basic employee benefits" and retirement services, employees benefit from a variety of other programs including 12 paid holidays, Tuition Reimbursement, a Wellness Program, and more.

Denton County is an Equal Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, gender, mental or physical disability, age, national origin or veteran status.

Family Medical Leave : Denton County employees who have been employed for one year and who have worked 1250 hours in the preceding year may be eligible for up to twelve weeks of FMLA leave.

The FMLA provides for up to 12 weeks of job-protected leave

Employees who will be away from work for one of these reasons should contact Human Resources for additional information. When possible, an employee should provide at least 30 days advance notice. In the case of an emergency, notification should be made as soon as possible.

Failure to accept the acknowledgment statement below can result in your employment application being rejected for failure to meet the minimum qualifications as stated in the job posting. Your application for this employment opportunity will not be reconsidered if you fail to abide by the statements below.COMPLETED APPLICATION ACKNOWLEDGMENT : I hereby acknowledge that I must complete ALL sections of the employment application, to include the supplemental questions. I understand that failure to enter all relevant work experience in the work history section of the application will result in the rejection of my employment application. I understand that to knowingly make or cause to be made any false statement, omission, or misrepresentation of a material fact in any application, and / or its supplemental questions shall be grounds for termination. I also understand that I must provide at least THREE references in the "REFERENCES" section of the application. Furthermore, I acknowledge that Denton County does NOT accept resumes in lieu of completed applications. Please enter your initials and today's date as acceptance of this acknowledgment. If you do not accept this acknowledgment, please understand that your application will be rejected.

Do you have a high school diploma or GED?

Please indicate the highest level of education obtained :

How many credit hours have you earned at an accredited college or university?This should include hours earned from completion of a degree, hours earned towards a degree, and / or hours earned but not in conjunction with a degree.

I acknowledge that I must provide the Denton County Human Resources Department with an OFFICIAL transcript confirming hours completed as indicated in the question above should an employment opportunity be offered and accepted. Please enter your initials and today's date as acknowledgment. If you did not indicate completion of credit hours, please enter N / A.

Please select the years of full-time experience you have working in Information Technology : NOTE : YOU MUST COMPLETE THE WORK HISTORY SECTION OF THE EMPLOYMENT APPLICATION TO INCLUDE THE VERIFIABLE FULL-TIME EQUIVALENT YEARS OF EXPERIENCE AS INDICATED OR BE DISQUALIFIED.NOTE :

Do you have a Project Management certification?

Please provide a brief overview of several technology-related projects you have managed and the role you played in those projects :

List any project management or technical certifications that you have.

Describe, in detail, your experience and proficiency with project management tools (including Planview PPM Pro and Jira), business intelligence tools, and reporting tools.

Describe, in detail, your experience and proficiency in managing projects.

Do you possess a valid driver's license?

Have you been convicted of a Class B Misdemeanor or higher within the past ten years?

Where did you hear about this position?

If you selected "Other" in the previous question, please specify how you were referred to this position.

Should you be selected for an interview, you will receive a phone call or email with all the necessary information for scheduling and attending your interview. Please see the acknowledgment below.Failure to accept the acknowledgment statement below can delay the processing of your application. By acknowledging the statement you understand you are responsible for checking your phone messages and email address (provided during online application registration) for information pertaining to potential interviews for this job posting. To ensure proper delivery of emails please add jobs@dentoncounty.gov to your email safe list. INTERVIEW ACKNOWLEDGMENT : I hereby acknowledge that all interviews for this vacancy will be communicated via phone or email. Please enter your initials and today's date as acceptance of this acknowledgment. If you do not accept this acknowledgment, please enter N / A.

I understand that no employment contract either expressed or implied is created should I be hired by Denton County. I understand that I will be required to pass a drug / alcohol and / or physical examination prior to employment. I also understand that if I am a new employee, I will be required to complete a six (6) month probationary period. I give my consent to Denton County to conduct a background investigation, including contacting any current and / or previous institutional employers, reference checks, criminal searches, and verification of credentials. Please enter your initials and today's date as acceptance of this acknowledgment. If you do not accept this acknowledgment, please understand that your application will be rejected.

Required Question

Salary : $96,329 - $111,742