What are the responsibilities and job description for the Merchandise Coordinator position at Denton Diablos?
About Denton Diablos:
The Denton Diablos are an up-and-coming minor league soccer team dedicated to providing our fans with an unforgettable sports experience and fostering a strong sense of community. As we continue to grow and build our brand, we are looking for a Merchandise Coordinator to join our team. This person will play a key role in managing our merchandise offerings, ensuring that our fans have access to high-quality team gear and exclusive items to show their support. If you have a passion for sports retail, merchandising, and creating a fan-friendly shopping experience, we want you on our team!
Position Overview:
The Merchandise Coordinator will be responsible for overseeing all aspects of the team’s merchandise operations, including inventory management, product ordering, and the day-to-day running of the team’s online store, retail store and retail operations at home games and events. The role requires a keen eye for merchandising, strong organizational skills, and a deep understanding of the fan experience. You’ll work closely with the marketing and sales teams to ensure the merchandise is aligned with the team’s brand and that our fans have access to exclusive, high-quality products they’ll love.
Key Responsibilities:
- Inventory Management: Oversee inventory levels, track product orders, and ensure that merchandise is well-stocked and organized across all retail locations (in-stadium, online store, etc.).
- Product Ordering: Coordinate with vendors and suppliers to order products, ensuring timely delivery and competitive pricing.
- Retail Operations: Manage the merchandise booths during home games, special events, and at off-site locations, ensuring smooth operations and excellent customer service.
- Sales Support: Provide excellent customer service to fans in-store, answering questions, assisting with purchases, and promoting key products.
- Online Store Management: Oversee the online merchandise store, including product listings, promotions, and shipping/fulfillment processes.
- Seasonal Merchandise Launches: Coordinate with marketing and design teams to create and launch seasonal collections, promotions, and special edition products that reflect key moments in the team’s season.
- Event Planning: Help organize merchandise-related activities at fan events, community outreach programs, and game-day promotions.
- Brand Alignment: Ensure all products, displays, and promotions reflect the team’s brand and mission while appealing to fans’ interests.
- Reporting: Track sales performance, manage budgets, and report on merchandise sales, identifying opportunities for growth and improvement.
- Fan Engagement: Stay connected with fans through social media and other communication channels to gather feedback on merchandise offerings and improve product offerings.
Qualifications:
- Experience: Previous experience in retail, merchandising, or sales coordination, preferably in the sports or entertainment industry.
- Product Knowledge: A strong understanding of retail operations, product sourcing, and inventory management systems.
- Fan-Centric: Passionate about creating positive experiences for fans and customers, with excellent customer service skills.
- Organizational Skills: Highly organized, with the ability to manage multiple tasks and priorities in a fast-paced environment.
- Communication: Strong verbal and written communication skills, with the ability to work collaboratively with internal teams and external vendors.
- Tech-Savvy: Proficient with point-of-sale systems, inventory management software, and e-commerce platforms.
- Creative: Ability to work with the marketing and design teams to create engaging merchandise collections and promotional materials.
- Availability: Flexible to work evenings, weekends, and holidays, especially during home games and special events.
Why Join Us?
- Be Part of a Growing Brand: Help build and manage the merchandise side of a rising soccer team with passionate fans.
- Creative Opportunity: Work closely with the marketing team to develop unique products and promotional campaigns that excite our fanbase.
- Impact: Your role will directly contribute to the fan experience and help grow the team’s presence in the community.
- Collaborative Environment: Work in a dynamic, fast-paced team with passionate individuals who love soccer and sports culture.
- Competitive Compensation: Competitive salary and benefits package, plus access to home games and team events.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
