What are the responsibilities and job description for the VP, Commercial IT position at Dentsply Sirona, Inc?
Dentsply Sirona is the world’s largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sirona’s products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona’s global headquarters is located in Charlotte, North Carolina. The company’s shares are listed in the United States on NASDAQ under the symbol XRAY.
Bringing out the best in people
As advanced as dentistry is today, we are dedicated to making it even better. Our people have a passion for innovation and are committed to applying it to improve dental care. We live and breathe high performance, working as one global team, bringing out the best in each other for the benefit of dental patients, and the professionals who serve them. If you want to grow and develop as a part of a team that is shaping an industry, then we’re looking for the best to join us.
Working at Dentsply Sirona you are able to:
Develop faster - with our commitment to the best professional development.
Perform better - as part of a high-performance, empowering culture.
Shape an industry - with a market leader that continues to drive innovation.
Make a difference -by helping improve oral health worldwide.
Scope:
The VP, Commercial IT will be responsible for accelerating the transformation of our digital properties and commercial IT capabilities through the deployment of high-quality and value-add technologies. Reporting to the SVP/CIO, this role will lead our Commercial IT strategy, initiatives, and operations related to commercial IT and customer facing solutions. This role must ensure the effective delivery of technology solutions supporting the enterprise's mission and objectives, as we look to further enhance our customer engagement and create a cohesive customer journey.
We seek a visionary leader with a robust background in IT management, strategic planning, strong executive presence and a proven track record in implementing transformative commercial technologies, all while fostering collaboration across diverse stakeholders.
Key Responsibilities:
- Creates, implements and oversees the vision, design, development, and review of company commercial information systems and software investments (now and in the future), factoring compatibility of emerging technologies, vendor services, and internal resources.
- Plans and maximizes organizational budgets and costs of approved technology budgets with a focus on accountability for value-add and cost effectiveness of technology platforms.
- Collaborates with cross-functional teams to understand business requirements and preferences, ensuring that IT solutions align with customer needs and expectations.
- Authors the tactical and strategic roadmap to deliver new or enhanced customer engagement solutions to the organization; contributes to strategic business planning by identifying and implementing best practices that will support the organization's future needs. Actively engages and maintains a perspective on data technology ecosystems.
- Partners with the R&D team as we scale and grow our product portfolio and associated ecosystems with the use of connected products.
- Manages relationships with technology vendors, service providers, and strategic partners. Negotiates contracts, service level agreements, and pricing terms to ensure value and alignment with organizational goals. Evaluates and selects new vendors and partners to support our evolving Commercial IT needs.
- Develop and execute a results-driven Commercial IT strategy to drive sales and grow customer base, ensuring alignment with overall brand objectives.
- Presents on MC leadership meetings as required.
- Collaborate cross-functionally with internal teams (marketing, design, tech) to ensure smooth execution of campaigns, product launches, and website updates.
- Build collaborative value-add relationships with third party vendors and managed services partners to ensure Commercial IT services are delivered seamlessly and cost-effectively to the organization.
- Leadership. Leads by example. Oversees experienced level professionals and subordinate directors, senior managers. Advises team(s) on complex matters. Leads the performance feedback process, sets performance and development goals, regularly provides feedback. Develops, motivates, inspires, and empowers others. Recognizes success and makes hard decisions.
- Attracts and develops talent by effectively building diverse capabilities necessary to achieve goals, including recruiting, training, and developing talent of high technical and leadership caliber. Contributes to equity assessments and develop talent both within function and cross-functionally.
Education:
- BS/BA in Business, Computer Science or related discipline or equivalent experience (Master’s Degree is desired)
Language skills:
- English - Advanced (C1), any other language is an advantage
Years and Type of Experience:
- Proven experience (15 years) in a senior IT leadership role within IT, preferably within the Life Sciences or Medical Device industry.
- Excellent strategic planning and execution skills; track record of driving digital transformation initiatives.
- Demonstrated strength in contracting and managing external IT services as well as leading and developing an internal team.
- Strong technical expertise in cloud-based SaaS applications.
Key Required Skills, Knowledge and Capabilities:
- Exceptional communication and interpersonal skills, with the ability to collaborate effectively across teams and influence stakeholders at all levels.
- Business acumen
- Executive presence
- Demonstrated leadership and team management capabilities, with a focus on fostering a culture of innovation, collaboration, and continuous learning
- Internationally and culturally aware
- Strategic focus with the ability to also operate tactically when needed
- Exceptional Analytical thinking with effective judgment and decision-making capabilities
- A positive approach and a can-do attitude in a fast-paced environment.
Dentsply Sirona is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status. We appreciate your interest in Dentsply Sirona.
If you need assistance with completing the online application due to a disability, please send an accommodation request to careers@dentsplysirona.com. Please be sure to include “Accommodation Request” in the subject.
For California Residents:
We may collect the following categories of personal information in connection with the submission of your resume or application materials to us for employment, and if hired, your employment with us: identifiers (e.g., name, address, email address, birthdate); personal records (e.g., telephone number, signature, education information, criminal background information, passport number and visa information); consumer characteristics (e.g., sex, marital status, veteran status, race, disability, sexual orientation); professional or employment information (e.g., resume, cover letter, employment history, background check forms, references, certifications, transcripts and languages spoken); and inferences from personal information collected (e.g., a profile reflecting abilities and aptitudes).
The above categories of personal information are collected for the following business purposes: performing recruitment and hiring services; processing interactions and transactions (e.g., to comply with federal and state laws requiring us to maintain certain records, managing the workforce); and security (e.g., detecting security incidents, protecting against fraudulent or illegal activity).
For additional details and questions, contact us at careers@dentsplysirona.com
