What are the responsibilities and job description for the Membership, Visitor and Volunteer Services Department Coordinator position at Denver Botanic Gardens?
Job Type
Full-time
Description
About Denver Botanic Gardens : Green inside and out, Denver Botanic Gardens was founded in 1951 and is considered one of the top botanical gardens in the United States and a pioneer in water conservation. Accredited by the American Alliance of Museums, The Gardens has a robust living plant collection, natural history collection and art collection along with temporary art exhibitions. The Gardens is a dynamic, 24-acre urban oasis in the heart of the city, offering unforgettable opportunities to flourish with unique garden experiences for the whole family - as well as world-class exhibitions, education, and plant conservation research programs.
For more information, visit us online at www.botanicgardens.org .
Denver Botanic Gardens is currently seeking a Full Time Membership, Visitor and Volunteer Services Department Coordinator in our Membership, Visitor and Volunteer Department! Read below to see if the requirements might be a good fit for you :
Position Summary
The Membership, Visitor, and Volunteer Services Department Coordinator supports the day-to-day operations of the department. Key responsibilities include tracking, gathering, and reporting attendance numbers for the organization, processing department invoices, ordering supplies, and providing general administrative support. The coordinator assists in planning and executing department events and programs and supports the Volunteer Services team by leading, training, and supporting volunteers at various events. This position acts as a first point of contact for the department.
Requirements
General Duties and Responsibilities
- Acts as the first contact for the Membership and Visitor Services office for employees and visitors.
- Supports Volunteer Services at various events by leading, training and supporting volunteers.
- Amasses monthly attendance information from all Denver Botanic Gardens departments for various purposes including, but not limited to populating the monthly Attendance Analysis report, SCFD and grant reporting.
- Responsible for the creating, organizing, and communicating the Denver Botanic Gardens daily institutional calendar (Garden Glimpse).
- Responsible for developing, implementing, and maintaining office policies and procedures for the Membership, Visitor and Volunteer Services Department.
- Schedules, makes arrangements for, sets-up and cleans up meetings, including making catering and travel arrangements as necessary.
- Responsible for documenting and sharing meeting notes for assigned meetings.
- Processes invoices for payment.
- Works with Accounting to investigate credit card disputes.
- Manages inventory and supplies.
- Manages relationship with vendors and service providers.
- Greets and assists visitors such as volunteers and guests and, if necessary, directs them to the appropriate staff member.
- Actively participates in planning and executing department events.
- Supports the Membership, Visitor and Volunteer Services Departments during major events.
- Represents the department at appropriate cross-departmental meetings.
- Works with all departments to assure highest quality experience for all DBG visitors
- Maintains satisfactory working relationships with managers, co-workers and others
- Maintains a positive, helpful and solution-oriented demeanor when responding to or serving members, visitors and others
- Regular attendance at the worksite may be required. As with all positions at the Gardens, the incumbent must be in good performance standing to be eligible for remote work. Remote work is at the discretion of management at all times.
Position Qualifications : Knowledge, Skills and Abilities
Experience / Education :
Denver Botanic Gardens has an incredible benefits package for eligible employees!
Our major benefits include a choice of Medical Plans, a Dental and Vision Plan and Life Insurance Plan. We have a Flexible Spending Account (FSA) and a Healthcare Spending Account (HSA).
The Gardens offers a generous Retirement Savings Plan with Company contribution of 6% after one year of service for eligible participants.
The Gardens also offers paid holidays, vacation, sick time, and access to personal lines of insurance. Additional benefits include short-term and long-term disability coverage, an Employee Assistance Program (EAP) and an RTD ECO pass.
For eligible employees, The Gardens employment also includes a complimentary Denver Botanic Gardens Membership, access to Gardens education classes and summer concert tickets.
Come work for a place that offers you SO much more than just a paycheck!
Salary Description
22.26 - $27.83 - Per Hour
Salary : $22 - $28
