Retail Associate - Rocky Mountain National Park

LIVE. WORK. EXPLORE. Be a part of our Retail team in Rocky Mountain National Park!

Our team members at Rocky Mountain National Park are proud stewards of this beautiful park. Our Retail team works in a fast-paced environment, greeting guests from around the world, helping them with their purchases. You will play an essential role in providing superior hospitality to all guests who visit our gift store. Working at the historic Trail Ridge Store & Café at 12,000 feet makes this a once in a lifetime adventure. If you love nature, beautiful scenery, and have a passion for working in hospitality, Rocky Mountain National Park should be your destination. Working with Xanterra Travel Collection, you can LIVE. WORK. EXPLORE. in one of the most beautiful places on Earth!

Start Date: June 11, 2024

Position Type: Seasonal

Wage: $14.50 / hour

The season at Rocky Mountain National Park runs from approximately mid-May until mid-October. All positions at Rocky Mountain are full-time seasonal positions, there are NO full-time year-round positions. 

Job Summary:

Assist guests in a courteous and knowledgeable manner, answering questions regarding the park, prices, and merchandise. Operating POS units and restocking are essential. This is a fast-paced and busy store.

Why Rocky Mountain National Park?

Rocky is truly a welcoming community who work hard and share a passion for the park and environment. Xanterra Travel Collection® is the authorized concessionaire for Rocky Mountain National Park, and proud stewards of the park.

Life at Rocky Mountain National Park:

• Low-cost dormitory-style employee housing with 2-4 roommates and on-site employee meals (cafeteria-style).
• Free Wi-Fi, on-site updated laundry facility, and cable television.
• Our housing facility is in the Town of Estes Park with good cellphone service.
• Free Town of Estes Park shuttle.

Benefits and Perks:

• Free Rocky Mountain National Park pass.
• Retail and café discounts.
• Over 350 miles of hiking trails.
• Various outdoor activities, hiking, camping, rock climbing.
• $350 Referral Bonus Program

• Perform all duties with respect to the Company’s Core Values, Mission Statement, and guest service standards.
• Retail Associates provide excellent guest service for all, greet and check out guests with a smile and operate POS units.
• Perform all cashiering duties in our stand-alone retail shop properly; ring up all sales before taking money, call out amount tendered in “dollars and cents”, place bills on register, and count back change. 
• Processing credit card sales accurately and in accordance with company procedures.
• Suggest add-on sales with every transaction performed. 
• Stock merchandise as necessary, making sure all displays are kept stocked, neat and clean within the guidelines of the Retail Visual Merchandise Manual.
• Assist the retail manager, supervisors, and/or leads with inventory control, and merchandise display.
• Maintain effective cooperation with Retail Manager and other co-workers.
• Assist in loading and unloading merchandise, stock shelves, and ensure the selling floor is well organized and clean.
• Assist in keeping the sales floor clean which includes sweeping, vacuuming, dusting, mopping, scrubbing, and trash removal.
• Alert manager to shrinkage, guest problems, and concerns.
• Maintain a safe work area.
• Responsible for accurate account of cash drawer and deposit.
• Able to work with minimum supervision, evenings, nights, weekends, and holidays.
• Perform duties outside the job classification assigned by management along with any other responsibilities deemed necessary.

Qualifications

• Cash handling experience preferred.
• Able to operate a POS system, handle cash accurately, open and close the store with or without assistance.
• Demonstrate a basic understanding of retail procedures by completing the required training.
• Able to function with flexibility and courteous behavior in a high traffic, seasonal retail operation.
• Capable of working with people from all over the world.
• Acquire and demonstrate a basic knowledge of product information. 
• Able to work with a minimal amount of supervision.
• Maintain excellent attendance and punctuality. Take breaks in appropriate area for limited time and use the time clock correctly.
• Command of the English language with excellent verbal communication

Physical Requirements

• Candidate must be able to work at an altitude of 12,000 feet.
• Ability to stand/walk for a minimum eight to ten hour shift.
• Frequently lift and carry cartons weighing up to 50 lbs.
• Must have the ability to walk up and down stairs several times a day.
• Carry boxes/product up and down stairs several times a day.
• Must be able to bend down or kneel to stock product frequently during a shift.
• Must be able to climb ladders as requested.

Benefits: For seasonal employees, Xanterra offers the MEC (Minimum Essential Coverage) plan, Paid Sick and Safety Time (PSST), Employee Assistance Plan (EAP), and Employee Discounts and Travel Deals.

EEO: Xanterra is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

Posting End Date: June 18, 2024

Salary : $15