What are the responsibilities and job description for the Front Desk / Sales Associate position at Denver Health & Fitness?
Benefits:
- Complimentary gym membership
- Competitive pay
- 401(k)
- 401(k) matching
- Flexible schedule
Join Our Premier Fitness Team at Denver Health & Fitness!
Locations: Denver, NC (DHF-North & DHF-South)
Locations: Denver, NC (DHF-North & DHF-South)
Denver Health & Fitness is a premier fitness club with two locations in Denver, NC. We are seeking a highly motivated, positive, and team-oriented individual to join our Customer Service & Sales Team. If you have a strong work ethic, a passion for fitness, and a commitment to delivering an exceptional member experience, we want to hear from you!
Position Overview
In this role, you will be trained to assist with:
✅ Club tours & membership sales
✅ Front desk operations
✅ Customer service & member engagement
✅ General club maintenance & organization
✅ Club tours & membership sales
✅ Front desk operations
✅ Customer service & member engagement
✅ General club maintenance & organization
The ideal candidate is responsible, dependable, and committed to creating a first-class experience for all members, guests, and staff.
Key Responsibilities
- Provide a warm, friendly welcome to all members and guests.
- Answer phone calls professionally, assisting with inquiries and club information.
- Conduct club tours and guide prospective members through their fitness journey.
- Assist members with account inquiries, billing, and membership updates.
- Process guest registrations and check-ins while monitoring for delinquent accounts.
- Maintain inventory and merchandise displays for drinks, protein bars, and retail items.
- Support sales efforts, including closing memberships and achieving sales goals.
- Engage with members on the club floor, providing encouragement and assistance.
- Maintain cleanliness and organization throughout the club, assisting with restocking and minor maintenance.
- Uphold DHF’s Vision, Mission, and Core Values while fostering a positive and supportive gym environment.
Qualifications & Requirements
- Must be an Awesome Human – friendly, energetic, and team-oriented.
- Strong customer service skills with the ability to engage and assist members.
- Ability to multitask and work efficiently in a fast-paced environment.
- Comfortable enforcing club policies while maintaining a positive member experience.
- Reliable, punctual, and detail-oriented.
- Basic math skills for handling transactions and sales.
- Willingness to work at either DHF location as needed.
- Must attend staff meetings and training sessions.
Compensation & Benefits
- Competitive pay with commission and bonus opportunities.
- Complimentary gym membership to support your fitness goals.
- 401(k) with employer matching to invest in your future.
- Flexible schedules to fit your lifestyle.
- Paid time off for work-life balance.
- Employee discounts on retail and services.
- Opportunities for growth and advancement within DHF.
- A friendly, team-focused work environment where your contributions matter.
If you're ready to be part of a high-energy team in a thriving fitness community, apply today! We look forward to getting to know you.
Salary : $23,000 - $28,000
