Lead, Pediatric Dental Assistant - Webb Peds Dental Clinic

We are recruiting for a motivated Lead, Pediatric Dental Assistant - Webb Peds Dental Clinic to join our team!

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Department

Webb Dental Peds Specialty

Job Summary

The Dental Assistant IV, under minimal supervision, performs lead functions over dental assistants and dental support staff in their Dental Clinic. Aids in onboarding, planning, delegating, implementing, and evaluating the Dental Assistants. Provides Dental clinical support, mentorship, and acts as a resource to the Dental Assistants in order to assist in optimal patient care. Helps with planning staffing needs to provide adequate coverage for their clinic at all times. Works with Clinical Team Lead and Dental Practice Manager to ensure all the Dental Assistants have completed required dental assisting certifications and training. Pays particular attention to clinical Joint Commissions and other regulatory agency compliance and regulation. Organizes, orders and maintains clinical dental supplies and equipment. Works with and effectively communicates with other intra-organizational entities: Central Supply, SPD, IS, Biomed, Engineering and Purchasing. Participates in leadership training, LEAN planning events, and LDI initiatives. Demonstrates excellent knowledge of all dental procedures. Able to anticipate and adapt to changes in the dental clinic schedule autonomously. Proficient in supporting all preventative, comprehensive, specialty, advanced dental procedures. Dental assisting will include surgical procedures and behavior management in the dental clinic as well as in the operating room. At the clinic level maintains the environment of care, manages daily schedules, and performs clinical and front office supportive functions. Is able to support and travel to all Denver Health dental clinics to dental assist as needed. At the chairside level, assists at the dental chair, acquires quality radiographic images and diagnostic material, records and tracks patient data, provides excellent communication, and performs sound infection control practices and techniques. At the employee level is able to confidently train and role model in all dental assisting areas including specialty procedures. Comfortable giving and receiving feedback. Problem solver for clinic operations and willing to teach and support other team members. Works independently on special projects and appropriately delegates tasks. Promotes positive and professional interpersonal relationships and supports the team concept.

Essential Functions

• As a Lead:
• Supports onboarding process for newly hired dental assistant and back-office personnel.
• Provides mentorship and leadership for the dental assisting team.
• Delegates tasks appropriately when needed.
• Manages scheduling coverage for dental assistant staffing to accommodate call-ins, emergencies, admissions, changes in patient census and/or care needs.
• Establishes priorities, assigns/reviews work and resolves problems. Addresses negative behavior and follows up as needed with Clinical Director and Practice Manager
• Helps to Create the meeting agendas and facilitate staff meetings.
• Participates in the peer review process, providing constructive feedback to colleagues in a timely manner as needed, and for annual peer review.
• Supports and facilitates an environment conducive to teamwork.
• Effectively interacts with colleagues, patients, and the public in a manner that promotes Excellence in customer service.
  
  

(25%)

• At the Clinic Level:
• Provides recommendations for clinical process, standard work, and care efficiency.
• Proactively supports regulatory agency compliance.
• Floats and supports patient care adapting to scheduling and staffing changes.
• Maintaining all environment of care areas, including arranging equipment repair and maintenance, dental materials, and supply ordering ensuring clinic is functional and in good working order. Works closely with inter departmentally to problem solve especially Biomed, IT, and Facilities Managment.
• Reviews daily schedules to determine needs for the day for the TEAM and communicates adjustments for proper patient flow. i.e. (continuously observes schedule for changes throughout the day of, next day, and week. Scrubs schedule for the above during downtime.) 
• Manages and directs office/patient flow.
• Supports and able to perform front office duties.
  
  

(35%)

• At the Chair Side Level:
• Demonstrates strong knowledge base of all dental procedures.
• Reviews and answers questions during consent process.
• Sets up and prepares according to dental treatment including pulling up appropriate charting notes.
• Communicates well with patients and providers with particular attention to time management.  
• Completes all rooming task questions.
• Acquires diagnostic and quality radiographic images for the providers with good visibility and contrast.
• Provides chair side dental assistance to all providers
• Properly handling of dental instruments and sterilization of needed equipment.
• Proper Asepsis techniques and practices in the operatories
• Follows OSHA, Joint Commission, EPA, and HIPAA regulations and guidelines. i.e.
• Understands individual patient needs; Exhibits age appropriate care.
• Assist with all areas of Recall and Preventative Exams.
• Proper handoff to Patient Access Specialist (PAS); communicate next steps/patient status.
• Detail oriented and perceptive to doctor and teammates needs
• Maintains Dental Operatory.
  
  

(20%)

• At the Employee Level:
• Demonstrates team player effort.
• Promotes positive interpersonal (customer) relationships with fellow employees, physicians, patients and visitors.
• Treats these individuals with courtesy, dignity, empathy and respect; consistently displays courteous and respectful verbal and non-verbal communications.
• Confidently trains and role models in all dental areas including OR.
• Comfortable with giving and receiving feedback; critical to peer review/evaluation process
• Able to adapt with time management and support when training.
• Seeks out educational opportunities to improve practice and share information with colleagues. (20%)
• (0%)
  
  

Education

• No High School Diploma and/or No GED required
  
  

Work Experience

• 7-9 years experience in providing direct patient care in a dental office required
  
  

Licenses

• BLS-Basic Life Support (BLS/CPR) - AHA - American Heart Association or American Red Cross Required
• CDA-Certified Dental Assistant - DANB - Dental Assisting National Board Inc
  
  

Knowledge, Skills And Abilities

• Knowledge of techniques, methods and competencies of all Dental Assisting practices.
• Knowledge of OSHA, CDC, ADA Joint Commission safety guidelines.
• Knowledge of standards, policies and procedures of Denver Health as they pertain to Dental.
• Skill to properly utilize and maintain dental and dental laboratory equipment.
• Ability to communicate effectively in both written and verbal form.
• Ability to contribute to the development of the Dental Assistants by identifying learning needs and assisting with those needs.
• Ability to ensure continuity of patient care.
• Ability to assess patients’ needs and coordinate proper care.
• Ability to respond appropriately to emergency situations.
• Ability to immediately and independently address issues/problems as they occur with patients, staff, and visitors.
• Proficient with organizational electronic dental health records/software.
• Knowledge of front office administrative duties.
• Ability to function as an enthusiastic, caring and compassionate individual who enjoys working with patients of all ages and patients with special needs care. Calming, positive, and supportive chairside manner
  
  

Shift

Days (United States of America)

Work Type

Regular

Salary

$24.86 - $36.14 / hr

Benefits

• Outstanding benefits including up to 27 paid days off per year, immediate retirement plan employer contribution up to 9.5%, and generous medical plans
• Free RTD EcoPass (public transportation)
• On-site employee fitness center and wellness classes
• Childcare discount programs & exclusive perks on large brands, travel, and more
• Tuition reimbursement & assistance
• Education & development opportunities including career pathways and coaching
• Professional clinical advancement program & shared governance
• Public Service Loan Forgiveness (PSLF) eligible employer free student loan coaching and assistance navigating the PSLF program
• National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer
  
  

Our Values

• Respect
• Belonging
• Accountability
• Transparency
  
  

All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made.

Denver Health is an integrated, high-quality academic health care system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver’s 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, a Public Health Institute, an HMO and The Denver Health Foundation.

As Colorado’s primary, and essential, safety-net institution, Denver Health is a mission-driven organization that has provided billions in uncompensated care for the uninsured. Denver Health is viewed as an Anchor Institution for the community, focusing on hiring and purchasing locally as applicable, serving as a pillar for community needs, and caring for more than 185,000 individuals and 67,000 children a year.

Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.

Denver Health is an equal opportunity employer (EOE). We value the unique ideas, talents and contributions reflective of the needs of our community.

Applicants will be considered until the position is filled.