Demo

Supervisor, Care Management

Denver Health
Denver, CO Full Time
POSTED ON 2/7/2025
AVAILABLE BEFORE 5/7/2025

We are recruiting for a motivated Supervisor, Care Management to join our team!

We are here for life's journey.

Where is your life journey taking you?

Being the heartbeat of Denver means our heart reflects something bigger than ourselves, something that connects us all :

Humanity in action, Triumph in hardship, Transformation in health.

Department

Primary Care Support

Job Summary

Under general supervision, provides administrative, clinical, and supportive supervision to employees in the assigned Denver Health department. Establishes a coaching / mentoring / learning alliance with staff to increase knowledge, skills, abilities, and attitudes. Motivates employees through open communication, timely feedback, and leading by example. Participates in policy planning and implementation. Plans, schedules, coordinates, and assigns work to assure service provision, including coverage. Strives to create a positive customer experience by committing to higher standards and communicating compelling vision.

Essential Functions :

  • Builds productive cohesive teams, identifies areas for team and / or individual growth and development, addresses staff performance, attendance and behavioral issues, provides appropriate feedback and oversees orientation to job responsibilities.

35%)

  • Provides administrative, clinical, and supportive supervision to clinical staff. (10%)
  • Assists in developing, implementing and interpreting policies, procedures, and programs to assure program compliance with all Denver Health policies and the state of Colorado rules and regulations. (10%)
  • Engages in leadership standard work as adopted by the organization (patient and staff rounding, visual management board, daily huddles). (10%)
  • Routinely communicates with the management / leadership team regarding staff service activities, and problems needing department leadership attention. (10%)
  • Delegates authority and responsibility as appropriate. (10%)
  • Routinely meets with staff for review of cases, problem solving, clinical supervision, job performance, ongoing communication and consultation. (5%)
  • Plans, schedules, coordinates and assigns work to assure service provision, including coverage. (5%)
  • Monitors caseloads and recommends adjustments as needed. (5%)
  • Education :

  • Master's Degree in Social Work or Counseling as appropriate. Required
  • Work Experience :

  • 1-3 years Three years of post-master's direct social work or counseling experience in an organized clinical setting Required
  • Licenses :

  • LCSW-Licensed Clinical Social Worker - LCSW State Licensing Board Required or
  • LPC-Licensed Professional Counselor - LPC State Licensing Board Required
  • Knowledge, Skills and Abilities :

  • Knowledge of supervision tactics and ongoing development of supervision abilities.
  • Knowledge of clinical social work and / or clinical counseling and the patient population served.
  • Knowledge of applicable substance abuse treatment rules and regulations pertaining to the programs(s) supervised.
  • Knowledge of change in leadership and / or learn management.
  • Excellent interpersonal and team building skills.
  • Skill in identifying problems and opportunities to improve care.
  • Ability to encourage and enhance work performance through feedback, mentoring, coaching, and through example.
  • Proficient in Microsoft Excel, Word, PowerPoint, required.
  • Shift

    Work Type

    Regular

    Salary

    78,802.00 - $118,203.00 / yr

    Benefits

    Outstanding benefits including up to 27 paid days off per year, immediate retirement plan employer contribution up to 9.5%, and generous medical plans

    Free RTD EcoPass (public transportation)

    On-site employee fitness center and wellness classes

    Childcare discount programs & exclusive perks on large brands, travel, and more

    Tuition reimbursement & assistance

    Education & development opportunities including career pathways and coaching

    Professional clinical advancement program & shared governance

    Public Service Loan Forgiveness (PSLF) eligible employer free student loan coaching and assistance navigating the PSLF program

    National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer

    Our Values

    Respect

    Belonging

    Accountability

    Transparency

    All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made.

    Denver Health is an integrated, high-quality academic health care system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver's 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, a Public Health Institute, an HMO and The Denver Health Foundation.

    As Colorado's primary, and essential, safety-net institution, Denver Health is a mission-driven organization that has provided billions in uncompensated care for the uninsured. Denver Health is viewed as an Anchor Institution for the community, focusing on hiring and purchasing locally as applicable, serving as a pillar for community needs, and caring for more than 185,000 individuals and 67,000 children a year.

    Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.

    We strongly support diversity in the workforce and Denver Health is an equal opportunity employer (EOE).

    Denver Health values the unique ideas, talents and contributions reflective of the needs of our community. For more about our commitment to diversity visit : https : / / www.denverhealth.org / for-professionals / careers / diversity-and-inclusion

    Applicants will be considered until the position is filled.

    Salary : $78,802 - $118,203

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