HCV Integrity Specialist

Department

Housing Choice Voucher

Union

Non-Union

FLSA Status

Exempt

Category:

$66,747.38 – $83,433.83

Job Summary

The Housing Choice Voucher (HCV) Integrity Specialist, reporting to the HCV Analyst and Trainer, is responsible for ensuring staff adherence to compliance goals and maintaining program integrity. This role involves close collaboration with the internal audit team to address findings and implement corrective actions effectively. The Specialist also develops, monitors, and tracks technical training programs based on audit outcomes to reinforce compliance and program integrity.

Additionally, the role provides training and coaching to support employee development, fostering growth and enhancing performance. Success in this position requires strong interpersonal skills, the ability to work well with diverse individuals, and a professional approach to resolving issues.

Essential Duties and Responsibilities

• Audit staff files, document errors, and report trends.
• Create audit files, tracking reports, and provide routine updates to the Director and HCV staff
• Supports internal and external auditors by preparing files and addressing processing questions.
• Collaborate with the internal audit team to resolve findings and implement corrective actions.
• Develop and conduct training based on audit findings.
• Provide consistent guidance on HCV rules, regulations, and procedures to staff, participants, housing providers, and the public.
• Collaborate on internal audits, address findings, and implement corrective actions.
• Serve as primary support for internal and external auditors.
• Recommend industry best practices to the HCV Analyst/Trainer and Director.
• Uphold confidentiality and perform other assigned duties.
• Ensure daily attendance.

Knowledge, Skills, and Abilities

Compliance and Policy Knowledge

• Understand program impacts on audits and maintains thorough knowledge of HCV policies and procedures to ensure accurate processes.
• Ability to interpret and understand tenant file information and knowledge of the requirements regarding re-examinations, re-determinations, utility allowances, leasing, and admission requirements.
• Displays high standards of ethical conduct and understands the impact of violating these standards on DHA, self, and others. Must be able to choose an ethical course of action and be trustworthy.
• Demonstrated success in developing a learning curriculum and implementing training programs. Ability to document quality and training results.
• Is thorough and complete when performing work and conscientious about attention to detail

Communication Skills

• Clearly communicates verbally and in writing, simplifying complex compliance issues for easy understanding.
• Effectively conveys information and ideas to individuals or groups, tailoring the message to the audience and context.
• Writes in a concise, organized manner appropriate to the situation and audience.
• Receives and provides clear constructive feedback regarding work performance, to or from individuals or groups, and can provide clarification as necessary.

Training and Coaching

• Under the supervision of the HCV Analyst & Trainer, provides training and coaching for the further development of each employee. Must work well with a variety of individuals and be able to resolve issues professionally.
• Strong presentation and classroom management skills.
• Demonstrated success in developing a learning curriculum and implementing training programs

Teamwork and Collaboration

• Able to work as an effective member of a team and in a collaborative manner with staff, peers, and supervisors.
• Shows respect for the opinions of others and behaves in such a way as to ensure an atmosphere free of interruptions, difficulty, and/or discrimination.
• Relates well to people of diverse cultures, backgrounds, and situations. Is sensitive to individual differences. Adapts to and approaches different people and situations and shows understanding, courtesy, tact, empathy, and concern.

Professionalism and Work Ethic

• Displays a professional image.
• Professionalism and takes direction well; organized, displays sound judgment, has solid problem-solving, and critical thinking skills.
• Positive attitude (solution-oriented and the ability to work with ambiguity).
• Works calmly and effectively in high stress/high pressure situations (e.g., tight deadlines, hostile individuals, emergency situations).

Organizational and Technical Skills

• Strong organizational, multi-tasking, and time management skills.
• Proficient in Microsoft Office Suite – Excel, PowerPoint, Outlook

Physical Requirements

Physical Demands

• Carrying: Transporting an object, usually by hand, arm, or shoulder.
• Sitting: Remaining in the normal seated position.
• Talking: Expressing or exchanging ideas by means of spoken words.
• Hearing: Perceiving the nature of sounds by the ear.
• Dexterity of hands and fingers to operate a computer keyboard.
• Driving: Moving body parts for automobile operations.
• Talking: Expressing or exchanging ideas by means of spoken words.

Physical Strength

• Lifting: Raising or lowering an object weighing up to 25 pounds.

Vision Requirements

• Far Acuity: Ability to see clearly at 20 feet or more.
• Near Acuity: Ability to see clearly at 20 inches or less.
• Depth Perception: Ability to judge distance and space relationships.
• Field of Vision: Ability to see peripherally.
• Accommodation: Ability to adjust vision to bring objects into focus.

Mental Demands

• Memorization
• Oral Comprehension
• Written Comprehension
• Spatial Orientation

Minimum Qualifications

Education

• Bachelor’s degree in business administration or related field.
• Minimum of 3 years’ experience within Affordable Housing Management/Compliance or related field.

Experience Equivalency

• A combination of appropriate education and experience may be substituted for the minimum educational requirements.

Licenses and/or Certifications

• Must hold a professional designation in Housing Choice Voucher programs, HCV Development and Management of Project Based Vouchers, Certified Housing Choice Voucher Management (SHM) or Certified Executive HCV ion 8 Housing Manager (VEPM), or related.

Position Reports To

• HCV Analyst & Trainer