What are the responsibilities and job description for the IT Support Manager position at Denver Water?
Position Requirements
Minimum Requirements
Education and Experience
- Bachelor’s Degree from an accredited college or university in Computer Science or a related field.
- Minimum 8 of related work experience and 4 years of progressive leadership experience preferred.
- Any equivalent combination of certifications, education, or experience that provides the required skills, knowledge, and abilities for the position.
Licenses, Registration, and Certifications
Job Description
Position Summary
Are you looking for a challenge? Do you have laser focused customer service skills? Are you looking for an organization who provides a product that is life sustaining, and an organization that provides work / life work balance? Denver Water has just the role for you. Due to a recent promotion, we have an exciting opportunity for a dynamic individual to lead a team of skilled technicians that support Denver Water’s mission to deliver safe, clean drinking water.
The IT Support Manager is responsible for overseeing IT technical support staff in the areas of help desk functions, equipment deployment, client patching, audio visual equipment and printer support while providing technical leadership, and project coordination. Ability to manage various technology platforms, while looking for ways to advance our technology solutions in a cost-effective way.
While this position is responsible for leading a group of technical individuals, the key skills are leadership, the ability to formulate a strategic vision, to develop and maintain a roadmap for the team, and support Denver Water’s technologies.
When applying, please send resume and cover letter.
Supervisory Responsibilities
This position has formal supervisory responsibilities over other employees.
Essential Duties and Responsibilities
About Denver Water
Denver Water is committed to creating a diverse work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.
Applications will be accepted until a sufficient number is received. Denver Water reserves the right to either close or extend a posting.
Denver Water proudly serves high-quality water and promotes its efficient use to 1.5 million people in the city of Denver and many surrounding suburbs. Denver Water aspires to be the best water utility in the nation. The organization is a responsible steward of the resources, assets, and natural environment entrusted to us to provide a high-quality water supply, a resilient and reliable system, and excellent customer service.
Denver Water offers excellent benefits that include a pension plan, 401K Plan with a 3% match, 457 Deferred Compensation Plan, Health and Dental coverage, Life Insurance, and Paid Time Off. A background check will be conducted to verify the information submitted on the application. Please be sure that all information on the application is correct and complete, do not say ""see resume"". If the application is not fully completed, we (Denver Water), will not accept your application.
We are committed to the health and well-being of our employees. Smoking, including e-cigarettes, is prohibited on all Denver Water property.
An offer of employment may be contingent upon satisfactory results of a post-offer drug test and alcohol. Denver Water tests for the following : amphetamines, cocaine, marijuana (THC), opiates, and phencyclidine (PCP). A strength test may also be conducted due to the physical requirements of the position. If the position is deemed safety-sensitive or requires a CDL you will be placed on the random drug and alcohol testing list which means you may be tested if your name is selected while employed at Denver Water.
Denver Water is an Equal Opportunity Employer. We are dedicated to building a culturally diverse workforce. We encourage applications from women, People of Color, veterans, and people with disabilities.
Anthony Harper
1600 W. 12th Ave.
Denver, CO. 80204-3412
anthony.harper@denverwater.org
EOE / MF
