What are the responsibilities and job description for the CSS System Specialist (Information Systems Specialist 3) position at Department of Administrative Services?
Initial Posting Date:
01/27/2025
Application Deadline:
02/09/2025
Agency:
Department of Administrative Services
Salary Range:
$4,654 - $7,033
Position Type:
Employee
Position Title:
CSS System Specialist (Information Systems Specialist 3)
Job Description:
Opportunity Awaits, Apply Today! CSS System Specialist (Information Systems Specialist 3) – Part-Time
Enterprise Information Services (EIS) is a state government-wide information technology (IT) program led by Oregon’s Chief Information Officer (CIO). Cyber Security Services (CSS) is an information security management section within EIS. It acts as a shared information security resource for the state of Oregon. CSS’s mission: Leading Oregon Government to safeguard the State’s information resources. Join this essential team as Cybersecurity System Support!
You will provide comprehensive customer support and technical assistance for agency software platforms to ensure high levels of customer service and participate in cross-functional problem-solving teams. Assisting customers via phone, computer, and in-person to address general inquiries, prioritize and manage support tickets, and provide troubleshooting and IT support. Also supporting report preparation and distribution, helping implement software changes, identify, and resolve software and hardware compatibility issues, monitor software performance and service quality and collaborate with internal teams to address issues, create, and update process documentation.
Please Note: This is a permanent, part-time, SEIU represented position. This part-time position is scheduled to work 20 hours a week and the salary listed above will be prorated to reflect this. The work schedule will be discussed at the interview and finalized when the job offer is made.
For a full review of the position duties, details, and working conditions, please click
here.
What We Are Looking For
Minimum Qualifications:
- Two (2) years of information systems experience in: cybersecurity, software support or help desk environments; OR
- An Associate's degree in Computer Science, Information Technology, or closely related field, OR completion of a two (2) year accredited vocational training program in information technology or closely related field.
Desired Attributes:
- Excellent skills in communicating effectively with technical and business partners in writing and in oral expression including making presentations and working collaboratively with technical and business partners.
- Skilled in establishing and maintaining effective working relationships with superiors, subordinates, peers and other agencies and the public.
- Ability to practice critical thinking skills, including scientific methodology, analyzing technical methodologies, business practices and technical reports.
- Experience with Microsoft Word, Excel, Access, and Outlook.
- Skill managing multiple and competing priorities with short deadlines, ensure completion of projects and assignments including the ability to use sound judgment and critical thinking to interpret, prioritize and follow policy direction.
- Extensive experience in cybersecurity or information technology is not required. However, you will be expected to continually work with and learn from our security team and stay current with the latest cybersecurity concepts and risks.
Application Details and Instructions
- Visit theState of Oregon job opportunities webpageto submit your application. Please ensure the work history in your applicant profile is up to date and attach a current copy of your resume. If you are a current State of Oregon employee, you must apply through your employeeWorkdayaccount.
- This announcement is for 1 (one), part-time, permanent, SEIU represented, CSS System Specialist (Information Systems Specialist 3) position and may be used to fill future vacancies.
- Please save a copy of this job announcement for reference, as it is not available for you to view after the announcement deadline. If you have questions about the announcement, or need an alternate format to apply, please contact the Recruiter, Nancy Karnas at: nancy.karnas@das.oregon.gov | 971-719-3083.
Benefits of Joining Our Team
The Department of Administrative Services (DAS) Team strives to create an environment that is supportive and encourages work-life balance and innovation. Enterprise Information Services (EIS) is a state government-wide Information Technology (IT) program led by an administrator who also serves as Oregon’s Chief Information Officer (CIO). The EIS team is built on collaboration and support. We work together to ensure our customer agencies receive the highest quality of service. We take pride in our work and look for ways to innovate. EIS is committed to hiring highly skilled, diverse and dedicated employees who will bring a unique skill set to the team.
Additional benefits include:
- Work/life balance, 11 paid holidays a year, and acompetitive benefits package.*
- Advancement and learning opportunities that will help grow your career with the State of Oregon.
- Get There
- Oregon’s easy-to-use carpool matching tool and trip planner.
- Hybrid work environment supported and encouraged! This position is eligible for hybrid work but is not suitable for full-time remote work, in-office work will be required. Terms of hybrid work and the work schedule will be discussed and agreed upon with the successful candidate and hiring manager
- Live, work, and play inSalem, Oregon.
- Note- Part-time employees are eligible for benefits at a prorated rate. Part-time employees are paid on an hourly basis, so depending on the schedule worked, the benefits and the holidays will be pro-rated as well.
Additional Details
- Employee is required to possess and maintain a valid driver’s license issued by the state where the employee resides.
- Finalists will be subject to a computerized criminal history check. Adverse background data may be grounds for immediate disqualification.
- Agency does not offer visa sponsorship. Within three days of hire, applicants will be required to complete I-9 documentation and confirm authorization to work in the United States. If your employment authorization and documentation is contingent on sponsorship now or in the future, you will not meet Agency employment eligibility standards.
- Eligible veterans who meet the qualifications will be given veterans' preference. For more information, please visitVeterans Resources.
Helpful Links & Resources
How to Set Job Alerts
| Workday Applicant FAQ
| What You Need to Know to Get the Job
Oregon Job Opportunities Webpage
| Classification and Compensation
| Pay Equity
Come for a job. | Stay for a career. | Make a difference... for a lifetime!
The Department of Administrative Services is an Equal Opportunity, Affirmative Action Employer Committed to Workforce Diversity. At the Department of Administrative Services, we embody the value of hiring a workforce representative of the communities we serve, understanding that a diverse workforce revitalizes our state. We value diversity and foster a positive and welcoming environment where all employees can thrive.
