What are the responsibilities and job description for the OFFICE TECHNICIAN (TYPING) position at Department of Financial Protection and Innovation?
Under the general supervision of the Escrow Licensing Special Administrator, the Office Technician (Typing) will function as the custodian of records for information obtained from DOJ and FBI based on livescan and fingerprint card processing and distributes all fingerprint clearances for various programs. The incumbent will follow the escrow program's policies and procedures reviewing employment application filings for completeness and process mailing of deficiency letters. The incumbent must have a working knowledge of the Financial Code as it pertains to these filings. Also, the incumbent will create receipt logs for payments relating to various escrow license and employment applications, investigation, and fingerprint card submissions. The incumbent will also assist with distribution and delivery of mail and provide telephone coverage.
You will find additional information about the job in the Duty Statement.
Working Conditions
This position requires the incumbent to report to the designated office location based on business needs.
Los Angeles Location: The Los Angeles office is located in the heart of the downtown financial district within walking distance to restaurants, transit, multiple parking options.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.- OFFICE TECHNICIAN (TYPING)
Additional Documents
- Job Application Package Checklist
- Duty Statement
Position Details
Department Information
Department Website: https://dfpi.ca.gov/
Special Requirements
- The position(s) require(s) a Background Investigation be cleared prior to being hired.
FINGERPRINT
Title 11, section 703 (d) of the California Code of Regulations requires criminal record checks of all personnel who have access to Criminal Offender Record Information (CORI). Pursuant to this requirement, applicants for this position will be required to submit fingerprints to the Department of Justice and be cleared before hiring. In accordance to DFPI’s (CORI) procedures, clearance shall be maintained while employed in a CORI-designated position. Additionally, the position routinely works with sensitive and confidential issues and/or materials and is expected to maintain the privacy and confidentiality of documents and topics pertaining to individuals or to sensitive program matters at all times.
A valid Typing Certificate is required. The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications. You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Please click this link for Typing Certificate specifications.
Additional Filing Instructions:
- You are encouraged to apply electronically through your CalCareers account.
- If applying with a hard copy application, please reference "JC-465710/RPA# EMLO 25-136” in the Job Title section of your State application in order to be considered for this vacancy.
- Hard copy applications not received or postmarked by 5:00 pm on the final filing date will not be accepted.
- Emailed and faxed applications will not be accepted.
Please see the attached Class Specification. All applicants must meet the minimum qualifications (MQ’s) for the classification they are applying for. MQ's will be verified prior to interview and/or appointment. Interested applicants using education to meet MQ's must include a copy of their complete transcripts showing completion of required coursework. Foreign Degrees must provide Degree Evaluation to verify U.S. equivalency.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 2/20/2025Who May Apply
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is required and must be included.
- Statement of Qualifications -
A Statement of Qualifications (SOQ) is required for this position according to the instructions provided. Application packages received without an SOQ as described may not be considered. Please see the Statement of Qualifications Instructions below for specific instructions regarding your SOQ response. Resumes, cover letters, and/or other documents do not take the place of this requirement.
Desirable Qualifications
- Excellent written and verbal communication skills
- Demonstrated attention to detail
- Time management and organizational skills
- Experience being part of a team to collectively accomplish a task
- Experience working with deadlines to complete work assignments
- Excellent attendance, punctuality, and dependability, with a strong work ethic
Benefits
- Alternate Work Schedules
- Telework
- Reimbursement Accounts
Contact Information
The Human Resources Contact is available to answer questions regarding the position or application process.
Department Website: https://dfpi.ca.gov/
Human Resources Contact:
Phoebe Plumley
(916) 210-9363
phoebe.plumley@dfpi.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:Angelina Endsley
(916) 576-4938
eeo@dfpi.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
STATEMENT OF QUALIFICATIONS INSTRUCTIONS
The SOQ must be:
No more than 2 pages in length- Single spaced
- Arial font
- 12-point font
- 1” margins
- Include the applicant’s First and Last name at the top of each page
- Must include the numbered prompt as shown in the job posting with the applicant’s response underneath it
PROMPTS:
2. Explain why you want to work for the DFPI.
(Applicants are prohibited from using AI to complete the Statement of Qualifications.)
Examination & Candidate Resources:
Examination: Candidates applying with List Eligibility must successfully pass the examination for this classification.
Please read the Minimum Qualifications section of the Classification Specifications AND the Exam Bulletin carefully to ensure you are currently eligible to take this examination before taking it. Candidates taking the exam prior to being eligible may be disqualified.
Link to the Exam Bulletin and Exam: https://calcareers.ca.gov/JOBSGEN/4PB24.PDF
Candidate Resources/Tools:
- State Application Checklist
- Interview Checklist
- Statement of Qualifications (SOQ) Tips
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
