What are the responsibilities and job description for the C. E. A. position at Department of Health Care Access and Information?
Flexible Schedules and Telework Options are Available!
HCAI’s mission is to expand equitable access to quality, affordable health care for all Californians through resilient facilities, actionable information, and the health workforce each community needs.
The Deputy Director for Administrative Services serves as the department's chief administrative officer (CAO), ensuring effective and efficient delivery of all administrative services through executive leadership of the Office of Administrative Services (OAS). In this role, the Deputy Director for Administrative Services plans, organizes, and directs the activities of the division including a workforce services branch that serves as the HCAI Culture Office, a fiscal services branch, and related business services as necessary to enable departmental operations. Collectively the OAS supports organizational and professional development, human resources, labor relations, recruiting, retention efforts, workforce succession planning, budgets, procurements and contracts, accounting, facilities management, continuity planning, and continuous process improvement. As a member of the executive management team, the Deputy Director for Administrative Services advises the Director, Chief Deputy Director, and other executive staff regarding all departmental operational and administrative matters. The Deputy Director for Administrative Services plans, designs, implements, monitors and evaluates the department's administrative services portfolio, applying leadership practices and subject matter expertise to ensure that all administrative functions enable each HCAI program to deliver valuable public service and meet the mission and goals. On a continuous basis, the Deputy Director identifies best practices to improve the quality, efficiency, and satisfaction with the delivery of administrative services across all HCAI programs.
The Deputy Director for Administrative Services is responsible for the management and supervision of the OAS team with a focus on workforce management, training and development, succession planning, and team-level innovation around each administrative function serving departmental programs. The Deputy Director for Administrative Services also participates in department-wide strategic planning and related initiatives in support of HCAI mission, goals and objectives. Additional responsibilities include collaboration with state government partners, including control agencies and the Legislature.
You will find additional information about the job in the Duty Statement.
Minimum Requirements
This position does not have a Classification Specification. Requirements and qualifications for this position can be found in this announcement. For additional questions, please contact the hiring department listed below.- C. E. A.
Additional Documents
- Job Application Package Checklist
- Duty Statement
Position Details
Department Information
The Office of Administrative Services, also known as OAS, supports the department’s most valued resource, its people. We support our staff through human resources, budgeting, accounting, procurement, contracts, and business services. Our mission is to help expand equitable access to quality and affordable health care for all Californians. Join our team and make a difference in the lives of those you serve.
HCAI demonstrates a commitment to building an inclusive work environment that promotes diversity, where employees are appreciated, and comfortable as their authentic selves. We value our employees’ skills, experience, and unique perspectives because they enrich our workforce and make us stronger. We embrace and support a culture providing equitable opportunities which empowers health care access and information serving diverse CA populations.
To learn more about HCAI, visit: http://HCAI.ca.gov/
Special Requirements
A Statement of Qualifications (SOQ) serves as the Examination for this position. To be considered for the position, candidates must submit a complete application package (State Examination/Employment Application STD Form 678, SOQ, and resume). Instructions for the SOQ can be found below under the Examination Information section.
This position is subject to the Form 700 Statement of Economic Interests filing requirements, which requires disclosure of certain personal economic interests as determined by the Conflict of Interest Code of the Department of Health Care Access and Information. Pursuant to Government Code section 81008, Form 700 Statement of Economic Interests is public record and will be made available for public inspection.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 4/7/2025Who May Apply
How To Apply
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is required and must be included.
- Statement of Qualifications - The SOQ is a narrative discussion addressing each of the questions listed in the Desirable Qualifications section of how your education, training, experience, and skills qualify you for the position. The SOQ serves as documentation of each candidate’s ability to present information clearly and concisely in writing. Applications without the SOQ will be disqualified. A complete application package that does not conform to these instructions/requirements will be disqualified.
Examination Qualification Requirements
Note: Eligibility to take a CEA examination does not require current permanent status in the civil service.
General Qualifications
State civil service employees must possess essential general qualifications including integrity, initiative, dependability, good judgment, and ability to work cooperatively with others.Knowledge and Abilities
Applicants must demonstrate the ability to perform high administrative and policy – influencing functions effectively. Such overall ability requires possession of most of the following more specific knowledge and abilities:
Knowledge of the organization and functions of California State Government including the organization and practices of the Legislature and the Executive Branch; principles, practices, and trends of public administration, organization, and management; techniques of organizing and motivating groups; program development and evaluation; methods of administrative problem solving; principles and practices of policy formulation and development; personnel management techniques; the department's or agency's equal employment opportunity objectives; and a manager's role in the equal employment opportunity program.
Ability to plan, organize, and direct the work of multidisciplinary professional and administrative staff; analyze administrative policies, organization, procedures, and practices; integrate the activities of a diverse program to attain common goals; gain the confidence and support of top level administrators and advise them on a wide range of administrative matters; develop cooperative working relationships with representatives of all levels of government, the public, and the Legislative and Executive Branches; analyze complex problems and recommend effective courses of action; prepare and review reports; and effectively contribute to the department's or agency's equal employment opportunity objectives.
These knowledge and abilities are expected to be obtained from the following kinds of experience with substantial participation in the formulation, operation and/or evaluation of program policies (experience may have been paid or volunteer; in State service, other government settings, or in a private organization):
CEA Level A - Responsible for broad administrative and program activities, including the execution and/or evaluation of program policies.
CEA Level B - Responsible for extensive managerial and program administration or broad program manager experience with substantial participation in the formulation, operation, and/or evaluation of program policies.
CEA Level C - Responsible for extensive highly professional influence and contributes to program, policy, and the methods to provide professional services needed to set policies, to meet the mission of the State department and often exercising technical and or professional skills that are required at this level.
Examination Information
The examination process will consist of a thorough evaluation of the applicant's complete application package. SOQ questions are listed below under Desirable Qualifications.
The SOQ is a narrative discussion addressing each of the questions listed in the Desirable Qualifications section of how your education, training, experience, and skills qualify you for the position. The SOQ serves as documentation of each candidate’s ability to present information clearly and concisely in writing. Applications without the SOQ will be disqualified. A complete application package that does not conform to these instructions/requirements will be disqualified.
- SOQ must be typed and limited to three pages, in font not smaller than size 12.
- Please answer each numbered item separately and indicate the corresponding item number for each response, do not consolidate responses.
- Be specific with your responses and provide specific examples. Note: there may be multiple parts to each question.
- Please indicate your official job title/classification and total years of experience performing each activity.
DESIRABLE QUALIFICATIONS
- Describe your managerial or executive-level experience leading a multidisciplinary team responsible for administrative services or operations management. Provide examples of how you achieved organizational goals while supporting a collaborative, service-oriented team culture.
- Describe your managerial or executive-level experience developing and then implementing workforce development plans for an organization, to include formulating short-term and long-term goals for succession plans, integrating with a strategic plan, implementing operational plans, and measuring progress to achieving goals using frameworks like Objectives and Key Results (OKRs). Provide examples with outcomes.
- Describe your managerial or executive-level experience in representing an organization engaging with partners and stakeholders including other state departments, the Department of Finance and other state control agencies, legislative staff, local government, healthcare organizations and the like. Provide examples of how you effectively communicate complex administrative, operational, and/or financial topics.
- Describe your managerial or executive-level experience with defining business problems and then solving with practical solutions. Provide examples of challenges with solutions and the results.
- Describe your managerial or executive-level experience leading strategic initiatives for an organization. Provide examples with outcomes.
If you meet the requirements stated in this announcement, you may take this competitive examination. Possession of the Examination Qualifications requirements does not assure a place on the eligible list. Your performance in the examination will be compared with the performance of others who take this examination, and all successful candidates will be ranked according to their scores.
A minimum rating of 70% must be attained in the Examination to obtain list eligibility for this position. All candidates will receive written notification of their examination results.
The results of this examination will only be used to fill this position. Applications will be retained for twelve months.
Hiring interviews for the Job may be conducted with the most qualified candidates.
The examining Department reserves the right to revise the examination plan to better meet the needs of the service, if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service law and rules and all competitors will be notified.
Special Testing Arrangements
Benefits
HCAI offers a workplace that balances productivity with enjoyment; promotes an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate in an open office with a team of bright individuals to work with and learn from. We offer, full medical, vision, and dental with paid sick leave, vacation, personal leave and eleven paid holidays per year plus pension , and 401K and 457(b) retirement plans. To view all available benefit offerings please visit New Employee Benefits Orientation. If you are driven to do something meaningful that changes lives, the Department of Health Care Access and Information is the place for you.
University of California (UC) and California State University (CSU) employees may qualify to transfer their current and previous employment credit to State of California employment through CalPERS. Human Resources can help with this process upon employment or you can reach out to CalPERS for inquires at (888) 225-7377.
Contact Information
The Human Resources Contact is available to answer questions regarding the position or application process.
Human Resources Contact:
Kenneth Fortune
(916) 326-3210
Kenneth.Fortune@hcai.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:EEO Office
(916) 326-3261
eeo@hcai.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Application Filing Information
Hardcopy application packages must have an original signature. Emailed and/or faxed application packages will not be accepted for any reason. Questions regarding this examination may be directed to: Kenneth Fortune via email Kenneth.Fortune@hcai.ca.gov
The Department may extend the Final Filling Date if necessary.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
