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HEALTH PROGRAM SPECIALIST I

Department of Health Care Services
Sacramento, CA Full Time
POSTED ON 4/12/2025
AVAILABLE BEFORE 6/10/2025

Why Join DHCS?

The Department of Health Care Services (DHCS) is the backbone of California’s health care safety net. Our success is made possible by the hard work of more than 4,800 DHCS team members and through collaboration with the federal government and other state agencies, counties, and partners for the care of low-income families, children, pregnant women, older adults, and persons with disabilities. This is an exciting opportunity to join our diverse team in the following role. If you are interested in joining our team, apply today!

The Managed Care Quality and Monitoring Division has an opening for a Health Program Specialist I (HPS I) located at 1501 Capitol Ave, Sacramento, CA 95814.

In the Managed Care Quality and Monitoring Division, under the general direction of the Staff Services Manager I, the Health Program Specialist I (HPS I) is a highly skilled program specialist in the areas of policy development, implementation, and evaluation related to the Medi-Cal Managed Care program. The HPS I performs functions that are sensitive and critical to the Department's basic mission, with responsibility to coordinate various projects including the development of broad policy that has multi-department, immediate, and long-range impacts, and where the level of expertise required is substantially greater than that of other nonsupervisory positions. The incumbent will have established expertise and knowledge of the Medi-Cal managed care program and health care delivery system and will serve as subject matter expert and project coordinator to facilitate and lead successful projects related to compliance oversight and monitoring, including but not limited to the Cancer Care Equity Act (SB 987, chaptered on 09/27/2022) and quarterly monitoring of Medi-Cal Managed Care Plan (MCP) compliance and member issues.

This position has been advertised as Limited-Term and is expected to last 12 months. This Limited-term position may be extended 24 months if supported by workload or may become permanent if workload become permeant.

This is a repost. If you previously applied to JC 469937, you do not need to reapply.

Have questions and/or need assistance? Contact Recruit@dhcs.ca.gov, we are here to help walk you through the state hiring process!

You will find additional information about the job in the Duty Statement.

Working Conditions

This position may be eligible for telework up to three days per week and is required to report in-person and site-based a minimum of two days per week. The amount of telework is at the discretion of the Department and is subject to change consistent with DHCS’ Telework Program and Government Code sections 14200 – 14203. Telework is available to California residents, and proof of residency may be required.

Business travel may be required, and reimbursement considers an employee’s designated office and residence subject to regulations and bargaining unit contract provisions. All commute expenses to the reporting location will be the responsibility of the selected candidate.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.
  • HEALTH PROGRAM SPECIALIST I

Additional Documents

  • Job Application Package Checklist
  • Duty Statement

Position Details

Job Code #:
JC-473131
Position #(s):
805-146-8338-XXX
Working Title:
HPS I
Classification:
HEALTH PROGRAM SPECIALIST I
$6,430.00 - $8,049.00
# of Positions:
Multiple
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time

Department Information

DHCS’ purpose is to provide equitable access to quality health care leading to a healthy California for all.

DHCS is a dynamic organization with ambitious goals and talented, committed employees. We work hard every day to fulfill our vital responsibility to support the delivery of quality health care to Californians. DHCS is committed to addressing disparities within our organization and in our communities through efforts toward greater diversity, equity, and inclusion. This is accomplished, in part, by a commitment toward employing a diverse workforce that reflects the many communities we serve, and by promoting and enforcing equal employment opportunity.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 4/21/2025

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:


Department of Health Care Services
Mailing
Attn: Certification Technician
M.S. 1300
P.O. Box 997411
Sacramento, CA 95899-7411

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:


Department of Health Care Services
Drop-Off
1501 Capitol Avenue, Suite 71.1501
Sacramento, CA 95814
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is required and must be included.
  • Statement of Qualifications - Please see Statement of Qualifications section.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
  • Knowledge of Medi-Cal/Medicaid Program
  • Knowledge of managed care policies and programs
  • Experience interpreting contracts, policies, laws, and regulation
  • Experience with data validation and analysis
  • Experience with Microsoft Office Suite
  • Possesses excellent communication skills, both orally and in writing
  • Experience writing and presenting policies and procedures
  • Possesses strong analytical and problem-solving skills
  • Experience with project management
  • Experience collaborating with various levels of staff and management
  • Ability to work with limited supervision and exercise good professional judgment
  • Possesses strong organizational skills and the ability to handle multiple assignments with tight deadlines

Benefits

DHCS is dedicated to creating an innovative workplace for its team members that is inclusive, diverse, and interactive! Here are a few of the ways we stay engaged with our team:

  • Continuous and ongoing training
  • Diversity, Equity, and Inclusion program activities
  • Employee Assistance Program (EAP)
Additionally, as a team member of the State of California, you may be eligible for many benefits, such as:

  • Medical, including health, dental, and vision insurance.
  • Paid Holidays and vacation/leave
  • Defined retirement program
  • Savings Plus Program (401(k), 457)
  • Medical/Dependent Care Reimbursement Accounts

Full benefits information can be found on CalHR's California State Civil Service Employee Benefits Summary.

DHCS 2023-2027 Strategic Plan provides more information about our commitment to serving Californians and organizational excellence.

We need your help! Please let us know how you heard about our position by taking this brief optional survey: SurveyMonkey link. This survey is not required to be considered for this position.

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Hiring Unit Contact:
Aubriana Paschke
(916) 313-7034
MCODPersonnel@dhcs.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Officer
(916) 440-7370
civilrights@dhcs.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Additional Information

Using the online application system as specified in the announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.

Paper applications must include a signature. Dates printed on envelopes by mobile barcodes or equivalent mobile print technology are not acceptable proof of the date the application and any other required documents or materials were filed.

A completed state application (STD. 678) and any documents list under “Required Application Documents” must be submitted with your application package. Applicants who are relying on additional documentation (e.g., transcripts, copy of degrees, certifications, likenesses.) in order to prove that they meet the minimum qualifications listed in the Classification Specification (located on the right under “Additional Documentation) must submit those documents with their application package. Failure to submit these documents may result in your application being disqualified. Applications must include a description of the duties performed for each position held; reference to a resume in place of a description of the duties performed will not be accepted.

Applicants must state their basis of eligibility (List Eligibility, Lateral Transfer, Reinstatement, T&D, or Surplus/SROA), and the Job Control (JC) number and/or position number in the “Examination(s) or Job Title(s), For Which You Are Applying” section on the STD. 678.Surplus/SROA candidates should submit a copy of their letter with their application. Please remove any confidential information (i.e. social security number, date of birth, etc.) as well as any information regarding your LEAP eligibility and/or exam scores from your documents prior to submission.

This advertisement may be used for other vacancies that occur during the life of this recruitment.


Here is the link to the exam bulletin for the Health Program Specialist I classification: Health Program Specialist I Examination (ca.gov).

Statement of Qualifications

Applicants must include a Statement of Qualifications (SOQ) for this recruitment. The SOQ is a narrative discussion prepared by the applicant describing how the applicant’s skills, knowledge, abilities, education, training, and experience, qualify them for the position. The SOQ serves as documentation of each candidate’s ability to present information clearly and concisely in writing. DHCS will not consider applicants who fail to provide an SOQ with their application. Resumes do not take place of the SOQ.

Please use Arial 11pt font, single spaced, add your name in the upper right corner, and include the JC. Please include each question numbered with the response, and do not exceed 2 pages.

  • Describe how your knowledge, skills, education, and experience has prepared you for the role of a Health Program Specialist I.
  • Please describe what sets you apart from other applicants specific to the duties of this position.
  • Describe your ability to work on multiple projects at once with shifting priorities.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

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