What are the responsibilities and job description for the INFORMATION TECHNOLOGY MANAGER I position at Department of Health Care Services?
This is a re-advertisement of JC-458053. If you previously applied under JC-458053, you must reapply under this new Job Control (JC-465108) to be considered.
Looking for a challenging and rewarding career in healthcare information technology? Each day within the Department of Health Care Services, our employees positively impact the lives of millions of California’s most vulnerable citizens.
Position:
This position is currently remote. It may require occasional in-office work in Sacramento and/or travel to support the needs of Enterprise Technology Services and to attend meetings. The remote status may be subject to change.
This recruitment has been posted for more vacancies than currently exist as it may be used to fill additional identical vacancies which occur within 180 days of the closing date of this bulletin.
Will consider Training and Development appointment.
You will find additional information about the job in the Duty Statement.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.- INFORMATION TECHNOLOGY MANAGER I
Additional Documents
- Job Application Package Checklist
- Duty Statement
Position Details
Department Information
The Department of Health Care Services (DHCS) is the backbone of California’s health care safety net, helping millions of low-income and disabled Californians each and every day.
The Enterprise Technology Services Program (ETS) is responsible for designing architecting, building and delivering secure innovative solutions and services that drive health care quality and for information technology (IT) strategy formulation, enterprise architecture, enterprise portfolio management, and enterprise governance. ETS delivers customer service by providing a secure, reliable IT environment to support the program and administrative objectives of the Department of Health Care Services (DHCS), the Health and Human Services Agency, Office of Health Information Integrity, and Office of the Patient Advocate. ETS establishes IT policy and standards and ensures compliance with state and federal laws and regulations regarding the use of IT and the safeguarding of electronic information; supports a complex portfolio of program systems.
DHCS is a dynamic department with ambitious goals and talented, committed employees. We work hard every day to fulfill our vital responsibility to support the delivery of quality health care to Californians. DHCS is committed to addressing disparities within our organization and in our communities through efforts toward greater diversity, equity, and inclusion. This is accomplished, in part, by a commitment toward employing a diverse workforce which reflects the many communities we serve, and by promoting and enforcing equal employment opportunity.
Department Website: https://www.dhcs.ca.gov
Special Requirements
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 2/17/2025Who May Apply
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is required and must be included.
- Statement of Qualifications -
We ask that you not use Artificial Intelligence assistance when composing your written response. Written responses are an attempt to assess and gain an understanding of your personal writing and communication skills and abilities.
Your State of Qualifications (SOQ) serves as documentation of each candidate's ability to present information clearly and concisely in writing. Your response should be no more than one (1) page in length, paper size 81/2 X 11 inches, and be formatted with Arial font, size 12 pt. The SOQ must address the following question(s):
Please discuss your current experience with the PAL Process and various types of IT procurements. Please discuss a successful IT procurement you oversaw that illustrates your breadth of knowledge and experience in IT procurements. For your example, please be specific as to your employer, your position, and your role in the process.
Desirable Qualifications
- A solid background in government IT service contract procurement is essential.
- Ability to adhere to best practices in the efficient delivery of IT service contract procurement services.
- Strong knowledge of CDT and DGS state project approval and procurement services.
- Strong knowledge of CMS planning document processes.
- Strong background and understanding of IT systems, services and infrastructure to lead the development of IT procurement statement of works (SOWs) and related contract
- Excellent relationship management skills across a diverse range of stakeholders, particularly at senior levels.
- Demonstrate strong influencing, negotiation and communication skills (written, verbal, presentation).
- Ability to pay close attention to details to ensure contract procurement deliverables are complete, accurate, and align with the Department's procurement goals and objectives.
- Servant leader with the ability to motivate teams and set clear priorities.
- Highly organized and analytical, with the ability to manage workflow in a deadline-oriented environment.
- Ability to easily adapt to changing priorities.
- Project Management Professional (PMP) certification.
- TOGAF certification
Benefits
- Medical benefits, including health, dental, and vision insurance
- Paid holidays: 11 paid State holidays, 1 personal paid holiday, and 2 professional development days.
- Pension where employees contribute monthly, as does the Department
- Health insurance in retirement
- Employee Assistance Program
- Loan forgiveness under the federal Public Service Loan Forgiveness Program
For the latest information on the benefits offered by the State of California, please explore the Health Benefits Summary provided by CalHR.
Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Department Website: https://www.dhcs.ca.gov
Hiring Unit Contact:
Watson Xiong
(916) 345-7449
Watson.Xiong@dhcs.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:EEO Officer
(916) 440-7370
civilrights@dhcs.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Additional Information
Paper applications must include a signature. Dates printed on envelopes by mobile barcodes or equivalent mobile print technology are not acceptable proof of the date the application and any other required documents or materials were filed.
Applicants must state their basis of eligibility (List Eligibility, Lateral Transfer, Reinstatement, T&D, or Surplus/SROA), and the Job Control (JC) number and/or position number in the “Examination(s) or Job Title(s), For Which You Are Applying” section on the STD. 678. Surplus/SROA candidates should submit a copy of their letter with their application. Please remove any confidential information (i.e. social security number, date of birth, etc.) as well as any information regarding your LEAP eligibility and/or exam scores from your documents prior to submission.
Here is the link to the exam bulletin for IT Manager I.
Testing and Exam Information
Candidates must ensure they have the experience and/or education for the minimum qualifications (MQ) prior to taking the exam for this classification. Please ensure you met and exceeded the required time when using experience to meet the MQs. For example, one year of experience would be January 1, 2023 through January 1, 2024. Taking the exam prior to January 1, 2024, would result in you not meeting the MQs. You may not round up your time and should not take the exam prior to meeting the full required experience. Taking an exam prematurely will make you ineligible. You may be subject to a penalty period that could be up to one year.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
