What are the responsibilities and job description for the INFORMATION TECHNOLOGY SPECIALIST II position at Department of Health Care Services?
Be a Strategic Force in California’s Health Technology – Senior IT Contracts Specialist (IT Specialist II)
Are you ready to make a powerful impact on the future of health care in California? As a Senior Contracts Specialist in the Information Technology Contract Services Section (ITCSS) at the Department of Health Care Services (DHCS), you won’t just be managing contracts — you’ll be helping shape the technology behind critical health programs that serve millions.
In this pivotal IT Specialist (Superseding) II role, you’ll serve as a key advisor and subject matter expert across the Business Technology Management and Project Management domains. You’ll take the lead on highly technical and complex IT procurements — crafting solicitations, contracts, amendments, and documentation that align with state and federal requirements. Your work ensures DHCS secures the best, most effective IT services and solutions available.
What You’ll Do:
- Ensure that purchases are aligned with all the duties and responsibilities prescribed in the State Contracting Manuals issued by the Department of General Services (DGS), the Statewide Information Management Manual (SIMM) from the California Department of Technology (CDT), Public Contracting Codes, Government Codes, federal statutes, and DHCS’ IT strategy and standards.
- Develop highly and complex solicitations, contracts, amendments, and other related contractual documents.
What You Bring:
- Provide consultative and expert support on all phases of the procurement process.
- A high level of knowledge and understanding of procurement and contract best practices, communication, and facilitation skills.
- Technical knowledge and skills related to contract activities associated with the support and maintenance of DHCS’ IT projects
Why Join DHCS?
At DHCS, your work has real meaning. You’ll be part of a team that combines public service with cutting-edge technology to serve California’s most vulnerable populations. You’ll thrive in an environment that values innovation, diversity, and professional growth.
Step into a role where your skills shape the systems that shape lives.
You will find additional information about the job in the Duty Statement.
Working Conditions
Please Note:
This recruitment may be used to fill multiple identical vacancies that become available within 180 days of this job bulletin’s closing date.
Work Location & Telework Information:
This position currently follows a hybrid telework schedule. Employees are expected to report to the headquarters office twice a week, with in-office days determined by your manager in alignment with Department of Health Care Services (DHCS) guidelines.
Occasional additional in-office attendance or travel may be required to support the needs of Enterprise Technology Services (ETS) or to participate in mandatory meetings. Please note that remote work status is subject to change based on departmental needs and policy updates.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.- INFORMATION TECHNOLOGY SPECIALIST II
Additional Documents
- Job Application Package Checklist
- Duty Statement
Position Details
Department Information
Make a Difference Where It Matters Most – Join the Department of Health Care Services (DHCS)
At DHCS, we’re more than just a state department — we’re the backbone of California’s health care safety net. Every day, our work directly improves the lives of millions of low-income and disabled Californians. Our mission? To ensure equitable access to high-quality health care and build a healthier California for everyone.
Why DHCS? Because We’re Driving Change Through Innovation.
The Enterprise Technology Services Program (ETS) is at the heart of our digital transformation. We design and deliver cutting-edge, secure, and efficient technology solutions that support critical health care programs across the state. From IT strategy and enterprise architecture to portfolio management and policy development, ETS ensures our systems run smoothly, securely, and smartly — powering the future of health care in California.
A Place Where Purpose Meets Passion
DHCS is a fast-paced, forward-thinking organization filled with passionate professionals dedicated to making a real difference. Our diverse, talented teams are committed to excellence, innovation, and equity. We champion diversity, equity, and inclusion — not just in words, but in action — by hiring a workforce that reflects California’s rich communities and by ensuring a fair, supportive workplace for all.
Join Us. Bring Your Purpose. Build Your Future.
Whether you're in technology, policy, administration, or health services, your work here will matter. Your skills will be valued, your voice will be heard, and your career will grow — all while helping shape a healthier future for millions.
Special Requirements
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 4/18/2025Who May Apply
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is optional. It may be included, but is not required. Statement of Qualifications -
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Your SOQ serves as documentation of each candidate’s ability to present information clearly and concisely in writing. The SOQ will be used as a pre-interview screening tool. Applicants who do not follow the SOQ instructions and/or do not answer the question as stated below may not be considered. The SOQ must be typed, no more than one page in length, 12 pt. Arial, on 8 ½ x 11 paper with 1” margins. Answers must list all relevant experience (including places of employment and duties performed). The header should include the following information: Job control #, first and last name, and page number. The SOQ must address the following:- Describe your experience with providing expert-level consultation to contract managers to develop the Statement of Work and other procurement documents. Provide details on how you assisted with the development of the various solicitation documents.
Desirable Qualifications
Expertise in Procurement & Project Management
In-depth knowledge of state and federal procurement laws, contract regulations, and project management standards, ensuring compliance and strategic alignment.Professionalism & Independence
Demonstrates exceptional professionalism with the ability to work independently, conduct thorough research, and deliver results with minimal supervision.Collaborative Team Player
Strong interpersonal skills with a collaborative mindset, always willing to support team goals and contribute to a positive work environment.Self-Motivated Leader
Driven by initiative and purpose, consistently taking ownership of tasks and seeking opportunities to improve processes and outcomes.Customer-Centered Approach
Proven ability to deliver high-quality customer service, building strong relationships and ensuring stakeholder needs are met efficiently.Organizational Excellence
Skilled in managing multiple priorities with strong time management, attention to detail, and the ability to meet tight deadlines.Continuous Improvement Advocate
Passionate about process optimization and innovation, with hands-on experience leading continuous improvement initiatives.Exceptional Communication Skills
Clear and persuasive communicator, both in writing and speech, with the ability to convey complex ideas and recommendations effectively.Critical Thinking & Decision-Making
Strong analytical and problem-solving abilities; adept at crafting thoughtful, well-supported recommendations.Public Speaking & Training
Experienced in delivering presentations and training sessions to diverse audiences, fostering understanding and engagement.Tech-Savvy Professional
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), Microsoft Teams, Outlook, SharePoint, and Jira, supporting efficient collaboration and project tracking.
Benefits
Alternative work schedules
Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Hiring Unit Contact:
Watson Xiong
(916) 345-7449
Watson.Xiong@dhcs.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:EEO Officer
(916) 440-7370
civilrights@dhcs.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Additional Information
A completed state application (STD. 678) and any documents list under “Required Application Documents” must be submitted with your application package. Applicants who are relying on additional documentation (e.g. transcripts, copy of degrees, certifications, licenses, etc.) in order to prove that they meet the minimum qualifications listed in the Classification Specification must submit those documents with their application package. Failure to submit these documents may result in your application being disqualified. Applications must include a description of the duties performed for each position held; reference to a resume in place of a description of the duties performed will not be accepted.
Here is the link to the exam bulletin for Information Technology Specialist II Exam (ca.gov)
If applying electronically, please note that CalCareers no longer allows applicants to withdraw their applications. If you need assistance to withdraw your application, please contact the Recruitment Section at Recruit@dhcs.ca.gov
Testing and Exam Information
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
