What are the responsibilities and job description for the Management and Program Analyst position at Department of Homeland Security - Agency Wide?

Summary

1-year non-reimbursable assignment

Homeland Security Investigations (HSI)

Management and Program Analyst

Series Requested : 0343

Security Clearance : None

Virtual / Remote : No

Only current, full-time DHS employees are eligible.

Only current, full-time federal employees are eligible.

Resumes are reviewed every 30 days until selection / closing date.

This is a Detail, not a Developmental Rotation.

Supervisory approval form must be signed.

This job is open to

Federal employees - Competitive service

Current or former competitive service federal employees.

Federal employees - Excepted service

Current excepted service federal employees.

Clarification from the agency

This detail opportunity is for current competitive and excepted service employees only. If

you are not a current federal civilian employee you will not be eligible for this position. DHS Joint Duty Assignments do not apply to members of the Military service or contractors.

Duties

In the Spring 2024, DHS launched Know2Protect a national public awareness campaign to educate the public and policymakers about the growing threats of online CSEA, how to keep children safe online, how to report suspected online CSEA and locate victim resources. As a Management and Program Analyst, the incumbent will work with the Campaign Director, federal staff, and contract team to support the continued execution of the Know2Protect campaign.

Major Duties

This position will report directly to the Know2Protect Campaign Director and will be responsible for helping to execute the campaign's communications strategies to include the interagency, assist with relationship management of campaign partners and champions; assist with partner activations and launching seasonal sub-campaigns.

The incumbent will : Assist in managing interagency relationships and track their engagement activities with the campaign; represent the campaign on interagency meetings and working groups; develop content for interagency briefings, standing meetings and provide follow-up communications from the campaign.

Work with the Know2Protect team to develop and execute stakeholder engagement strategies; assist in managing existing partnerships and maintain open lines of communication with Know2Protect partners and champions.

Assist in strategy development, project management and execution of Know2Protect sub-campaigns.

Demonstrate excellent project management skills, strong writing, editing and oral communications skills, and an understanding of online CSEA mission set.

Apply a substantial knowledge of communications and plain language principals to create clear, accurate and accessible messages for audiences with diverse interests and backgrounds.

Other duties as assigned.

Requirements

Conditions of Employment

Must be a current permanent Federal employee

Must have supervisory approval to apply to the Joint Duty Assignment. DHS 250-2 Application Form under "required documents" section.

Must NOT have any pending / outstanding disciplinary actions

Must have achieved a minimum of "meet expectations / proficiency" on latest performance appraisal / evaluation

Must be currently at the grade level of the detail.

No Temporary Promotion Opportunity

The program does not apply to members of the Military service or contractors.

Qualifications

Qualifications required :

A minimum of intermediate-level experience is required for the following qualifications :

Minimum of ten years of experience in communications, marketing, engagement, and / or public outreach with the federal government.

Experience with development of communications / community engagement strategies and execution.

Experience managing multiple successful projects while meeting competing deadlines.

Experience with effectively managing and expanding partnerships with interagency and external stakeholders / partners.

Experience and comfortability briefing and advising external and internal stakeholders, including senior executives and political appointees.

Experience editing, drafting, and disseminating diverse materials for a range of audiences.

Experience creating and managing verbal presentations and / or written materials, to include national correspondence operations.

Mastery of a broad range of information sources and analytical methods to research and develop information on programs and policies.

Ability to work independently and with minimal supervision, using individual discretion and professional judgment.

Be highly organized and have a demonstrated ability to manage several projects simultaneously while working in a fast-paced, dynamic, evolving environment.

Length of Assignment : 6-12 months, (Detail may be terminated early at discretion of campaign director).

Please read the following important information to ensure we have everything we need to consider your application :

It is your responsibility to ensure that you submit appropriate documentation prior to the closing date. Your resume serves as the basis for qualification determinations and must highlight your most relevant and significant experience as it relates to this Joint Duty assignment opportunity announcement.

Be clear and specific when describing your work history since human resources cannot make assumptions regarding your experience. Your application will be rated based on your resume.

Please ensure EACH work history includes ALL of the following information :

Job Title (Include series and grade of Federal Job)

Duties (Be specific in describing your duties)

Name of Federal agency

Supervisor name, email, and phone number

Start and end dates including month and year (e.g. June 2007 to April 2008)

Education

EDUCATIONAL SUBSTITUTION : There is no educational substitution for this position.

Additional information

DHS does not offer any additional benefits beyond that which the Federal employee is already receiving.

If the position requires a security clearance, employees must have a SECRET or TOP SECRET clearance to placement AND must maintain that level of clearance while performing in the position.

Selected applicants for a JDA are requested to fulfill the items below during the JDA :

Complete the DHS Training Course 15 days prior to the arrival to the JDA.

Complete the DHS Joint Duty Assignment Progress Plan to include :

Phase 1 : Establish assignment objectives within the first 30 days of the JDA.

Phase 2 : Complete a self-assessment of the duties performed at the mid-point of the JDA.

Phase 3 : Complete a final review within the last 30 days of the JDA.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We will review your resume and supporting documentation to ensure you meet the basic qualification requirements. If you meet the minimum qualifications, your experience, education, and training will be rated using a job questionnaire based on the competencies or knowledge, skills, and abilities needed to perform this Joint Duty Assignment.

If you are among the best qualified, you may be referred to the hiring manager for consideration and may be called for an interview. After reviewing your resume and supporting documentation, a determination will be made. You must submit the supporting documents listed under the required documents section of this announcement.

Note : DHS continues to take necessary steps to keep our workforce safe amid the COVID-19 pandemic. If you receive a final Joint Duty Assignment offer to onboard, please complete the onboarding requirements and / or forms and submit them electronically in an expeditious manner. Your start date may be delayed if the action above is not completed.

Benefits

Required Documents

As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

1. Resume : Do not include any personally identifiable information (PII) i.e., home address, social security number, or date of birth. Your resume must clearly demonstrate you have experience which meets the requirements of this position as outlined in the "Qualifications" section.

2. SF-50 : Submit a copy of your official SF-50 (no text version) or other official "Notification of Personnel Action" document which shows the following information :

Your appointment in the Federal service

Tenure

Grade and Step

Full performance level

If your SF-50(s) does not provide the information needed to make a final determination for qualification, you will be found ineligible for the position.

3. DHS Joint Duty Assignment Application Form signed by your supervisor. Please click on the following link to access the required form DHS Form 250-02.

How to Apply

All applicants are encouraged to apply online. To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section. The complete application package must be submitted by 11 : 59 PM (ET) on 02 / 28 / 2025 to receive consideration.

To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and other supporting documents, and complete the questionnaire.

Click Submit My Answers to submit your application package. NOTE : It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

To verify your application is complete, log into your USAJOBS account, https : / / my.usajobs.gov / Account / Login, select the Application Status link, and then select the more information link for this position. The Application page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and / or other documents from your USAJOBS account or your application will be incomplete.

Agency contact information

DHS Joint Duty Program

JointDutyProgramOffice@hq.dhs.gov

Address

Department of Homeland Security Headquarters

OCHCO / HRMS / MS #0170

6595 Springfield Center Drive

Springfield, VA 20598-0170

Next steps

Once you submit your application, we will assess your experience and training, identify the best qualified applicants, and refer those applications to the selecting official for further consideration and a possible interview. We will notify you by email at various stages in the process. Your status will also be updated on USAJOBS throughout the process. To check your status, log on to your USAJOBS account, click on "Application Status," and then click "More Information." We expect to make a final JDA offer within 90 days after the deadline for applications. If you are selected, we will conduct a suitability / security background investigation.

Telework : Telework eligibility is based on the needs of the office and is subject to change.

Additional information pertaining to your interest and availability for this position may be needed after the closing date of the Joint Duty Assignment vacancy announcement; therefore, a timely response to these requests must be adhered to in order to remain in consideration.

Fair and Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Criminal history inquiries

Equal Employment Opportunity (EEO) Policy

Financial suitability

New employee probationary period

Privacy Act

Reasonable accommodation policy

Selective Service

Signature and false statements

Social security number request

Required Documents