What are the responsibilities and job description for the Quality Assurance Tester position at Department of Homeland Security - Agency Wide?
Summary
1-year non-reimbursable assignment
HQ / OCHCO / LEADS / LTI
Quality Assurance Tester
Series Requested : Any job series related to job duties
Security Clearance : None
Virtual / Remote : No
Only current, full-time federal employees are eligible.
Resumes are reviewed every 30 days until selection / closing date.
This is a Detail, not a Developmental Rotation. You will be expected to perform as an incumbent in this position.
Supervisory approval form must be signed.
This job is open to
- Federal employees - Competitive service
Current or former competitive service federal employees.
Current excepted service federal employees.
Clarification from the agency
This detail opportunity is for current competitive and excepted service employees only. If
you are not a current federal civilian employee you will not be eligible for this position. DHS Joint Duty Assignments do not apply to members of the Military service or contractors.
Duties
The quality assurance (QA) tester is responsible for comprehensive testing and quality control of training courseware, functional courseware testing in the HQ learning management system environment and documenting all associated content testing activities. This role ensures the delivery of high-quality, learner-friendly, and compliant training materials and platforms.
Key Responsibilities :
Requirements
Conditions of Employment
Qualifications
Qualifications required :
Please read the following important information to ensure we have everything we need to consider your application :
It is your responsibility to ensure that you submit appropriate documentation prior to the closing date. Your resume serves as the basis for qualification determinations and must highlight your most relevant and significant experience as it relates to this Joint Duty assignment opportunity announcement.
Be clear and specific when describing your work history since human resources cannot make assumptions regarding your experience. Your application will be rated based on your resume.
Please ensure EACH work history includes ALL of the following information :
Education
EDUCATIONAL SUBSTITUTION : There is no educational substitution for this position.
Additional information
If the position requires a security clearance, employees must have a SECRET or TOP SECRET clearance to placement AND must maintain that level of clearance while performing in the position.
Selected applicants for a JDA are requested to fulfill the items below during the JDA :
Phase 1 : Establish assignment objectives within the first 30 days of the JDA.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
We will review your resume and supporting documentation to ensure you meet the basic qualification requirements. If you meet the minimum qualifications, your experience, education, and training will be rated using a job questionnaire based on the competencies or knowledge, skills, and abilities needed to perform this Joint Duty Assignment.
If you are among the best qualified, you may be referred to the hiring manager for consideration and may be called for an interview. After reviewing your resume and supporting documentation, a determination will be made. You must submit the supporting documents listed under the required documents section of this announcement.
Note : DHS continues to take necessary steps to keep our workforce safe amid the COVID-19 pandemic. If you receive a final Joint Duty Assignment offer to onboard, please complete the onboarding requirements and / or forms and submit them electronically in an expeditious manner. Your start date may be delayed if the action above is not completed.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
1. Resume : Do not include any personally identifiable information (PII) i.e., home address, social security number, or date of birth. Your resume must clearly demonstrate you have experience which meets the requirements of this position as outlined in the "Qualifications" section.
2. SF-50 : Submit a copy of your official SF-50 (no text version) or other official "Notification of Personnel Action" document which shows the following information :
Your appointment in the Federal service
If your SF-50(s) does not provide the information needed to make a final determination for qualification, you will be found ineligible for the position.
3. DHS Joint Duty Assignment Application Form signed by your supervisor. Please click on the following link to access the required form DHS Form 250-02.
All applicants are encouraged to apply online. To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section. The complete application package must be submitted by 11 : 59 PM (ET) on 02 / 28 / 2025 to receive consideration.
To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and other supporting documents, and complete the questionnaire.
To verify your application is complete, log into your USAJOBS account, https : / / my.usajobs.gov / Account / Login, select the Application Status link, and then select the more information link for this position. The Application page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and / or other documents from your USAJOBS account or your application will be incomplete.
Agency contact information
DHS Joint Duty Program
JointDutyProgramOffice@hq.dhs.gov
Address
Department of Homeland Security Headquarters
OCHCO / HRMS / MS #0170
6595 Springfield Center Drive
Springfield, VA 20598-0170
Next steps
Once you submit your application, we will assess your experience and training, identify the best qualified applicants, and refer those applications to the selecting official for further consideration and a possible interview. We will notify you by email at various stages in the process. Your status will also be updated on USAJOBS throughout the process. To check your status, log on to your USAJOBS account, click on "Application Status," and then click "More Information." We expect to make a final JDA offer within 90 days after the deadline for applications. If you are selected, we will conduct a suitability / security background investigation.
Telework : Telework eligibility is based on the needs of the office and is subject to change.
Additional information pertaining to your interest and availability for this position may be needed after the closing date of the Joint Duty Assignment vacancy announcement; therefore, a timely response to these requests must be adhered to in order to remain in consideration.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries
Required Documents
1. Resume : Do not include any personally identifiable information (PII) i.e., home address, social security number, or date of birth. Your resume must clearly demonstrate you have experience which meets the requirements of this position as outlined in the "Qualifications" section.
2. SF-50 : Submit a copy of your official SF-50 (no text version) or other official "Notification of Personnel Action" document which shows the following information :
If your SF-50(s) does not provide the information needed to make a final determination for qualification, you will be found ineligible for the position.
3. DHS Joint Duty Assignment Application Form signed by your supervisor. Please click on the following link to access the required form DHS Form 250-02.
How to Apply
All applicants are encouraged to apply online. To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section. The complete application package must be submitted by 11 : 59 PM (ET) on 02 / 28 / 2025 to receive consideration.
To verify your application is complete, log into your USAJOBS account, https : / / my.usajobs.gov / Account / Login, select the Application Status link, and then select the more information link for this position. The Application page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and / or other documents from your USAJOBS account or your application will be incomplete.
Agency contact information
DHS Joint Duty Program
JointDutyProgramOffice@hq.dhs.gov
Address
Department of Homeland Security Headquarters
OCHCO / HRMS / MS #0170
6595 Springfield Center Drive
Springfield, VA 20598-0170
Next steps
Once you submit your application, we will assess your experience and training, identify the best qualified applicants, and refer those applications to the selecting official for further consideration and a possible interview. We will notify you by email at various stages in the process. Your status will also be updated on USAJOBS throughout the process. To check your status, log on to your USAJOBS account, click on "Application Status," and then click "More Information." We expect to make a final JDA offer within 90 days after the deadline for applications. If you are selected, we will conduct a suitability / security background investigation.
Telework : Telework eligibility is based on the needs of the office and is subject to change.
Additional information pertaining to your interest and availability for this position may be needed after the closing date of the Joint Duty Assignment vacancy announcement; therefore, a timely response to these requests must be adhered to in order to remain in consideration.
Fair & Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
