What are the responsibilities and job description for the PROGRAM TECHNICIAN III position at Department of Housing & Community Development?
Under the general direction of the Staff Services Manager I (SSM I), the Program Technician III (PT III) incumbent works in the San Luis Obispo District Office (SLO DO) and independently performs the most complex and technical functions associated with the processing of registration and titling applications. Also provides technical assistance to other District Office team members and support to Staff Services Manager I. The incumbent represents the Department in direct contact with the public, owners, dealers, financial institutions and other representatives of the mobilehome industry. Working hours are Monday-Friday, 8 AM to 5 PM.
You will find additional information about the job in the Duty Statement.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.- PROGRAM TECHNICIAN III
Additional Documents
- Job Application Package Checklist
- Duty Statement
Position Details
Department Information
Our Vision
Every California resident can live, work, and play in healthy communities of opportunity.
HCD does not manage properties or place individuals in affordable housing. For assistance, please contact a person in your local community who helps people who are experiencing or at risk of homelessness.
HCD values diversity at all levels of the organization and is committed to fostering an environment in which employees from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. HCD believes the diversity of our employees and their unique ideas inspire innovative solutions to further our mission. Join HCD and help us improve the lives of all Californians.
Department Website: https://www.hcd.ca.gov/
Special Requirements
Employment Application (STD.678)
HCD Disclosure Requirements
HCD conducts pre-employment background checks on all new to HCD or returning to HCD candidates. This position requires a background check to be cleared prior to being hired.
Per CCR 249.3, this job control may be used to fill subsequent vacancies.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 3/13/2025Who May Apply
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is optional. It may be included, but is not required.
- Statement of Qualifications - Please refer to the Statement of Qualifications section below for additional requirements.
Desirable Qualifications
- Spanish Bilingual preferred
- Customer service
- Experience in writing reports.
- Strong interpersonal skills and ability to interact with a wide range of people.
- Verbal and written communication skills.
- Knowledge / use of computers, Microsoft Office Suite, email, internet, excel, database applications.
- Ability to work in a detailed and diversified work environment.
- Experience with troubleshooting issues independently, problem solving, and decision making.
- Experience drafting letters and/or memos.
- Ability to research and interpret laws and regulations.
- Experience reviewing policies, procedures, and regulations.
- Experience cashiering, handling monies/checks.
Benefits
We offer competitive benefits and flexible opportunities:
- Excellent health, dental and vision benefits for employee/employee’s family
- 401k program
- Flexible Schedules
- Hybrid telework
- Alternate Work Week Schedule options
- Paid Holidays and vacation/leave
- Tax-advantaged savings and spending accounts
- Free Employee Assistance Program
- Investment in your training and development
HCD’s Sacramento Headquarters’ building also offers:
- Convenient transportation options, including light-rail and pre-tax parking
- Free On-site Gym
- On-site Childcare
- On-site Café, Deli, and Grill
- On-site ATM
Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Department Website: https://www.hcd.ca.gov/
Hiring Unit Contact:
Hiring Unit | JC 466455
(916) 263-6735
Hiring@hcd.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:Medical Management Unit
(916) 263-6735
Medical.Management@hcd.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Statement of Qualifications
Visit the SOQ Checklist for Candidates for tips on completing a Statement of Qualifications.
Additional Information
To become 'list eligible' for consideration, interested candidates must successfully pass a civil service exam.
You may apply and take the exam online at CalCareers.
If you're new to the state application process please visit 3 Steps to a State Job.
- "To" and "from" dates (month/day/year)
- Hours worked per week
- Private sector job titles
- Supervisor name and phone number
- Job duties performed
- State employees must list the specific departments for which they worked and indicate the specific civil service classification titles held (not working titles)
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
