What are the responsibilities and job description for the Case Aid (Social Service Assistant) position at Department of Human Services?
Initial Posting Date:
01/30/2025
Application Deadline:
02/16/2025
Agency:
Department of Human Services
Salary Range:
$3,705 - $5,066
Position Type:
Employee
Position Title:
Case Aid (Social Service Assistant)
Job Description:
The
Oregon Department of Human Services
is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star
and our vision for a positive RiSE organizational culture
that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S community members, and others to help us achieve our vision of a diverse and inclusive community.
Opportunity awaits! Imagine working with a team that is committed to serving children, families, and communities. Each day you have a unique opportunity to be involved with several different cases, interact with a wide range of people, and enjoy a position where each day is unique. If you're looking for interesting workdays and a chance to make a difference, this Case Aide position may be for you!
Summary of Duties
As an employee working within the
Child Welfare Program
, you will have an opportunity to make a meaningful difference in the lives of Oregon’s most vulnerable children and families. Your dedication will help us achieve the Child Welfare Vision for Transformation
that will support children and young adults to be safer, healthier, experience less trauma and achieve a greater well-being.
As a Case Aid, you will:
- Provide administrative support to caseworkers by assisting administrative tasks like case notes, documentation, and coordination of appointments and forms for families.
- Request records from community partners and other agencies such as medical documentation, relevant information regarding schooling, and details pertaining to law enforcement interactions and involvement.
- Gather and enter information from collateral contacts into the agency’s electronic system.
- Supervise initial visits for children in foster care and facilitate transportation and family visitations.
- Assist in locating relatives for parent searches, placements, or safety service providers.
- Support caseworkers with home visits, client contacts, and transportation of clients, medications, and ensure children in care meet medical and mental health assessment timelines.
- Communicate with community partners to coordinate resources and support for children and families, assist maintaining a resource spreadsheet.
- Attend case-related meetings, staffing, and conferences to support casework activities.
- Assist with risk and safety assessments and help engage children in temporary placements.
Minimum Qualifications
- One year of experience assisting professionals in one or more specialized social programs such as family services, children services, senior services, mental or developmental disability services, substance abuse programs, juvenile corrections programs, or occupational skills programs. Or
- Possession of a current certification in child development, early childhood education, addiction counseling preparation or juvenile corrections. Or
- 45 quarter hours, or 30 semester hours of college course work in sociology, psychology, early childhood education, criminal justice, human services, juvenile corrections, or occupational skills training. Or
- An associate degree in a field not closely related to social work/human services; and
- six months of human services-related experience (e.g., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, mental or physical disabilities, juvenile prevention, health, cultural competencies, and/or inadequate housing).
Essential Attributes
We are looking for candidates with:
- Demonstrated experience exploring and understanding diverse individuals, their personal experiences, and cultural backgrounds.
- Experience using organizational skills, prioritization, and time management to meet deadlines and complete tasks.
- Experience working independently and with a team.
- Experience conducting work that requires attention to detail, particularly when creating or reviewing documents.
- Knowledge of child development, crisis intervention, conflict resolution, behavior management and trauma impact.
Attention all candidates!
- A cover letter is required.
- Application materials are screened for minimum qualifications and essential attributes to determine if you advance in the selection process. Clearly describe how you meet these requirements in your materials, including providing detailed work and education history.
- Note: “The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.”
Working Conditions
- Your work will be conducted in offices, participant's homes, and other community sites.
- Occasional travel is required for attending meetings, trainings, providing transportation, and other case related activities.
- This position requires rare overnight travel.
- Employee will work a professional work week; hours of work may fluctuate based on service needs.
- Occasional, compensated overtime may be required, including evening and weekend work.
- In this role, you will handle sensitive issues related to trauma, abuse, substance use, and crises.
- You will interact with a diverse range of individuals, including those who have experienced trauma and may struggle with emotional regulation.
- This position requires frequent activity including, climbing stairs, walking on uneven terrain, assisting children into and out of car seats, this may include lifting, up to 50 pounds.
Background Checks and Requirements
- If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification.Additional background check information.
- The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.
- Finalists must be cleared by the FBI Criminal Justice Information Services (CJIS) through a fingerprint-based criminal records check.
- A valid driver’s license and acceptable driving record are required for this position.
Benefits
- ODHS Employee Resource Groupcommunities that promote shared learning.
- Cost of Living Adjustments.
- Annual salary increases (until you reach the top of the listed salary range).
- Amazingbenefits package.
- Possible eligibility for thePublic Service Loan Forgiveness Program.
Employment Preference
Veterans’ preference:
- Veterans’ preference information.
- How to submit your Veteran documents for preference. Please do not attach your Veterans’ preference documentation in the Resume/CV field of your application.
General Information
- This is a permanent, full-time position and is represented by the Service Employees International Union (SEIU).
- This recruitment may be used to fill future vacancies in the same classification.
Contact Information
We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions.
- The recruiter for this position is Amanda Alvarado. If you contact the recruiter, please include the job requisition number: REQ-173641.
- Email: AMANDA.K.ALVARADO@odhs.oregon.gov
- Phone (call or text): 541-709-8695.
