What are the responsibilities and job description for the Engagement Specialist (Social Services Specialist 2) position at Department of Human Services?
Initial Posting Date:
02/20/2025
Application Deadline:
03/06/2025
Agency:
Department of Human Services
Salary Range:
$5,695 - $8,713
Position Type:
Employee
Position Title:
Engagement Specialist (Social Services Specialist 2)
Job Description:
The
Oregon Department of Human Services
is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star
and our vision for a positive RiSE organizational culture
that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S community members, and others to help us achieve our vision of a diverse and inclusive community.
Opportunity awaits! This position actively seeks to provide culturally appropriate services where individuals are treated respectfully, compassionately and effectively in a manner that recognizes, affirms and values the worth of children, individuals, families and communities, protecting and preserving the dignity of each. This includes: culture, language; national origin; class; race; age; ethnic background; disability; stages of development; religion; gender; sexual orientation and other differences or diversity factors.
A Cover Letter is required. If you do not provide a Cover Letter, your application will be declined.
Summary of Duties
As an Engagement Specialist (Social Services Specialist 2) you will:
Cultural Competence & Cultural Humility
Promotes and fosters a diverse and qualified workforce and discrimination/harassment-free workplace.
Core Values
Demonstrates awareness, understanding and alignment with ODHS Core Values of Innovation, Integrity, Professionalism, Respect, Responsibility, Service Equity, and Stewardship. These values are foundational to the agency’s commitment to becoming an anti-racist organization.
Customer Service
Treats customers, stakeholders, partners, vendors and co-workers with dignity and respect.
Improving Customer Services
Works collaboratively with Family Coaches to better serve at-risk families to identify issues, develop service plans, and refer to appropriate resources.
Staff Training
Organizes, co-ordinates, and provides training relative to screening and assessment, strength identification, service planning, coaching and motivation strategies and other approaches for engaging customers in activities related to family stability and employment.
Professional Development
Participates in work related training opportunities provided by the department.
Minimum Qualifications
A bachelor's degree in social work, human services, or related field AND one year experience with responsibility for child welfare case management (i.e., managing a caseload that involved case planning, placement decisions, child protection issues, or treatment interventions); OR
A bachelor's degree in any field AND two years of experience managing a child welfare caseload that involved case planning, placement decisions, child protection issues, or treatment interventions; OR
An associate degree in any field AND three years of experience managing a child welfare caseload that involved case planning, placement decisions, child protection issues, or treatment interventions.
Essential Attributes
We are looking for candidates with:
- Emotional Intelligence
- Experience Training
- Policy Knowledge/Process
- Project Management skills
- Strong Written and Oral Communication
- Trauma informed practices
Attention all candidates! A cover letter is required. Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.
Working Conditions
Employee’s work is conducted in offices, participant’s homes and other program sites. Employee has contact with a wide range of people including some exhibiting anger and frustration. Participants may be drug or alcohol-affected and in need of treatment. The employee will be exposed to and need to deal with a range of emotionally charged issues, confronting where necessary.
Must have a valid driver’s license and acceptable driving record. If no driver’s license, must be able to provide alternate method of transportation. Some overnight travel may be required to attend statewide meeting and trainings.
Requires cultural/racial diversity and sensitivity.
Hours of work may vary from day to day and may include evenings and weekends. Overtime must be pre-approved by a manager.
- The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.”
Background Checks and Requirements
-
If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.
- The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.
Benefits
- ODHS Employee Resource Groupcommunities that promote shared learning.
- Cost of Living Adjustments.
- Annual salary increases (until you reach the top of the listed salary range).
-
Amazing benefits package.
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Possible eligibility for the Public Service Loan Forgiveness Program.
Employment Preference
Veterans’ preference:
- Veterans’ preference information.
- How to submit your Veteran documents for preference. Please do not attach your Veterans’ preference documentation in the Resume/CV field of your application.
General Information
- This is a permanent, full-time position and is represented by the Service Employees International Union (SEIU).
- This recruitment may be used to fill future vacancies in the same classification.
Contact Information
We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions.
- The recruiter for this position is Brent Lawrence. If you contact the recruiter, please include the job requisition number.
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Email: Brent.Lawrence@odhs.oregon.gov
