What are the responsibilities and job description for the Search Specialist (Office Specialist 2) position at Department of Human Services?
Initial Posting Date:
02/04/2025
Application Deadline:
02/19/2025
Agency:
Department of Human Services
Salary Range:
$3,429 - $4,622
Position Type:
Employee
Position Title:
Search Specialist (Office Specialist 2)
Job Description:
The
Oregon Department of Human Services
is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star
and our vision for a positive RiSE organizational culture
that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S community members, and others to help us achieve our vision of a diverse and inclusive community.
Opportunity awaits! Calling all social media pros who excel at connecting the dots! If you excel in navigating social media platforms, have administrative background, and love connecting the dots, we need you on our team! Join us for an exciting administrative role where you can show off multitasking and investigation skills. Let’s find the missing pieces!
Our Office Specialists are essential in providing clerical support to caseworkers and supervisors at the Child Welfare agency. You will use different search engines to carry out comprehensive and relevant searches. Work closely with the search team and caseworkers to gather information and document findings.
We are seeking a Search Specialist (Office Specialists 2) to join our Seaside Child Welfare team.
Summary of Duties
As an employee working within the
Child Welfare Program
, you will have an opportunity to make a meaningful difference in the lives of Oregon’s most vulnerable children and families. Your dedication will help us achieve the Child Welfare Vision for Transformation
that will support children and young adults to be safer, healthier, experience less trauma and achieve a greater well-being.As a Search Specialist you will:
- Use a variety of search engines to perform comprehensive relative searches, including Accurint, Birth/Death/Marriage/Divorce Browse (OVERS), general internet searches, social media, Ancestry.com, and DHS Systems (DHR/Or-Kids).
- Working knowledge of statewide Indian Child Welfare Act (ICWA) Search protocol and D1 ICWA Resource guide. Notify caseworkers of ICWA eligibility when determined. Code case in OR-Kids after ICWA eligibility is determined.
- Collaborate with the search team and caseworkers to gather information and compile letters.
- Record and upload the search findings in OR-Kids for documentation purposes.
- Keep detailed search logs to track the progress and completion of the search efforts.
- Ensure that the search process is thorough, well-documented, and successfully carried out.
- Provide support for reception and front desk duties during designated hours from 8:00 am to 5:00 pm
Minimum Qualifications
Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents; OR
An associate degree in any field; OR
An equivalent combination of education and experience.
Essential Attributes
We are looking for candidates with:
- Demonstrated experience of organizational skills including multi-tasking, ensuring deadlines are achieved.
- Experience in performing tasks that demand precision and attention to detail.
- Experience using Microsoft Excel, Word, Outlook, Internet Explorer or other browser, and other computer application.
- Experience handling and maintaining confidential information.
- Experience with search and investigation functions.
Attention all candidates! Please upload a long version of your resume. A cover letter is optional. Please include detailed work and education history. Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process.
Note: “The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.”
Working Conditions
- This is in an in-person position, work will be conducted in office.
- There may be prolonged periods of sitting or standing in front of a computer. You will be working in an open office environment with noise from telephones, printers and other staff.
- The nature of conversations you may overhear may include uncomfortable topics related to child abuse and neglect.
- The employee must be able to work with frequent interruptions or distractions.
- Position may require some travel to do purchases with SPOTS card.
- A valid driver’s license from the state in which they reside is required and must have an acceptable driving record as determined by the Background Check Unit.
- Occasional compensated overtime during evening or weekend hours may be required.
- You may interact with a wide range of people including some who have experienced trauma and may exhibit challenges in controlling their emotions. The duties in this position include work with challenging and sometimes hostile clients; and continuous pressure to meet deadlines.
Background Checks and Requirements
- If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification.Additional background check information.
- The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.
- Ability to be cleared by the Criminal Justice Information System (CJIS) through fingerprint-based criminal records check.
- A valid driver’s license and acceptable driving record are required.
Benefits
- ODHS Employee Resource Groupcommunities that promote shared learning.
- Cost of Living Adjustments.
- Annual salary increases (until you reach the top of the listed salary range).
- Amazingbenefits package.
- Possible eligibility for thePublic Service Loan Forgiveness Program.
Employment Preference
Veterans’ preference:
- Veterans’ preference information.
- How to submit your Veteran documents for preference. Please do not attach your Veterans’ preference documentation in the Resume/CV field of your application.
General Information
- This is a permanent, full-time position and is represented by the Service Employees International Union (SEIU).
- This recruitment may be used to fill future vacancies in the same classification.
Contact Information
We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions.
- The recruiter for this position is Sugei Hernandez. If you contact the recruiter, please include the job requisition number: REQ-171941
- Email: Sugei.Hernandez@odhs.oregon.gov
- Phone (call or text): 971-375-8675.
