What are the responsibilities and job description for the SHIBA Field Services Trainer (Program Analyst 2) position at Department of Human Services?
Initial Posting Date:
01/30/2025
Application Deadline:
02/06/2025
Agency:
Department of Human Services
Salary Range:
$5,325 - $8,148
Position Type:
Employee
Position Title:
SHIBA Field Services Trainer (Program Analyst 2)
Job Description:
The
Oregon Department of Human Services
is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star
and our vision for a positive RiSE organizational culture
that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S community members, and others to help us achieve our vision of a diverse and inclusive community.
Opportunity awaits! Empower people with tailored training solutions that drive efficiency and enhance service delivery, led by a skilled trainer. We are hiring a SHIBA Field Services Trainer (Program Analyst 2) to join our Community Services and Supports Unit (CSSU) team. In this position you will, administer the SHIBA program and handle technical problems and public relations issues as they arise. Apply today!
Summary of Duties
As a SHIBA Field Services Trainer, you will:
- Participate with the Program Coordinator in formulating and implementing SHIBA program policies and procedures.
- Identify long-range objectives, short-term operational goals, and develop operating plans for agency administrator regarding the SHIBA outreach, information and education.
- Draft program-related legislative concepts for review and recommends policy changes as necessary.
- Prepare handwritten and electronic reports, provide information on trends, and participate in special projects.
- Plan, design and present training curriculum, including PowerPoint presentations, training binders, and various handouts.
- Plan delivery of training, coordinating with other SHIBA Field Officers in order to meet community and program needs.
- Train SHIBA participants, volunteers, and the public in the areas of Medicare, Medicaid, Fraud/Waste/Abuse, Medicare Supplement Insurance, Prescription Drug Programs, Prescription Assistance Programs, Retiree Group Benefit Programs, Appeals/Grievances, Medicare Advantage Plans (HMO, PPO, PFFS, PACE), Long-Term Care Insurance and Financing Options, Advanced Directives, and other types of health insurance including the Oregon Health Insurance Marketplace.
- Represent the program in media interviews with local TV, radio and newspapers to market the program and raise awareness of the issues.
Minimum Qualifications
A valid driver’s license and acceptable driving record are required for this position or you must have an appropriate form of transportation.
A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, or a degree related to the agency program that demonstrates the capacity for the knowledge and skills; and two years experience coordinating or administering a program
OR
Any combination of experience or education equivalent to five years of experience that typically supports the knowledge and skill requirements listed for the classification.
Essential Attributes
We are looking for candidates with:
- Knowledge of Medicare and insurance programs for adults of the age of 65 years old and older.
- Experience working with federal grants.
- Experience working with partner sites and volunteers and offer advice on program outreach.
- Experience coordinating multiple projects and priorities with quick deadlines.
Attention all candidates! A cover letter is required. Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.
Working Conditions
- Your work will have a hybrid work format that may occasionally include community work and office work. Most of your work can be conducted remotely.
- Position will require statewide travel with rare frequency of overnight travel.
- You may have very rare weekend and evening work.
- Engages in effective team participation through willingness to assist and support co-workers, supervisors and other work-related associations.
- Performs position duties in a manner, which promotes customer service and harmonious working relationships, including treating all persons courteously and respectfully.
Background Checks and Requirements
- If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification.Additional background check information.
- The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.
Benefits
- ODHS Employee Resource Groupcommunities that promote shared learning.
- Cost of Living Adjustments.
- Annual salary increases (until you reach the top of the listed salary range).
- Amazingbenefits package.
- Possible eligibility for thePublic Service Loan Forgiveness Program.
Employment Preference
Veterans’ preference:
- Veterans’ preference information.
- How to submit your Veteran documents for preference. Please do not attach your Veterans’ preference documentation in the Resume/CV field of your application.
General Information
- This is a permanent, full-time position and is represented by the Service Employees International Union (SEIU).
- This recruitment may be used to fill future vacancies in the same classification.
- The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.
Contact Information
We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions.
- The recruiter for this position is Marina Nieblas.
- Email: Marina.Nieblas@odhs.oregon.gov
- Phone (call or text): 503-507-5766
