What are the responsibilities and job description for the STAFF SERVICES MANAGER III position at Department of Industrial Relations?
- Explore strategic and innovative ways to expand and strengthen California's workforce.
- Create a earn and learn apprenticeship career pathways.
- Give back to all of Californians, including women, able-disabled, justice involved individuals, veterans, and other under-served populations.
- Managing the Partnership and Program Management teams within AWI to both review and approve new apprenticeship programs and to scale up the number of apprentices and employers served with existing approved programs.
- With the Partnerships team, instituting and leading strategic outreach efforts to expand apprenticeship programs into non-traditional industries.
- With Program Management, overseeing the creation, review, processing and maintenance of new and revised program standards.
- Leading the AWI team to create a collaborative team environment that is oriented towards achieving the goals around apprenticeship expansion.
- Developing partnerships across government, education, employers and the workforce ecosystem to advance apprenticeship expansion and adoption.
- Measuring and maintaining metrics on apprenticeship expansion
- Participating in the DAS Leadership Team monthly meetings, prepared to report back on progress and issues that emerge from the AWI team.
- Supporting with the implementation and shaping the agenda for the Interagency Advisory Committee on Apprenticeship (IACA).
- Monitoring the hiring needs of AWI, recruiting, interviewing, and hiring staff or vacancies within the AWI team.
This posting may be used to fill future vacancies in accordance with 2 CCR §249.3
To be considered for this Staff Services Manager III job opportunity, applicants must be either reachable on an employment list, have transfer eligibility or have reinstatement eligibility. To take the exam and gain employment list eligibility, please click here to access the exam bulletin:
https://calcareers.ca.gov/CalHrPublic/Exams/ExamBulletin.aspx?ExamControlId=2415
You will find additional information about the job in the Duty Statement.
Working Conditions
There is only one position that may be filled in either Oakland, Sacramento or San Bernardino. If you are interested in the position at more than one location, please submit a separate application for each job control.
This position is located at:
1515 Clay St. Ste. 1902
Oakland, CA 94612
The incumbent works 40 hours per week in an office setting. Air-conditioned, high-rise building with elevator access, cubicle with natural and artificial lighting. Being in a stationary position for long periods of time. May work from home if provided with proper office equipment; and other locations throughout California.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.- STAFF SERVICES MANAGER III
Additional Documents
- Job Application Package Checklist
- Duty Statement
Position Details
Department Information
The Department of Industrial Relations (DIR) was established in 1927. Its mission is to improve working conditions for California's wage earners and to advance opportunities for profitable employment in California. DIR administers and enforces laws governing wages, workplace safety and health, apprenticeship training programs, and medical care and other benefits for injured workers.
Electronic Submission of Applications preferred. Application Packages maybe submitted electronically through your CalCareer Account at https://jobs.ca.gov/ Applications must be received electronically by 11:59 p.m. on or before the above final filing date.
Please only submit ONE application. Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.
If you are unable to apply electronically through your CalCareer account, please mail a completed and signed State Examination/Employment Application STD Form 678 and application package to the mailing address provided in the “Application Instructions” section below and ensure the following:
- Clearly indicate the Job Code #, Position Number and the Title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on the first page of your State Examination/Employment Application STD Form 678.
- Clearly indicate the basis of your eligibility (cert, transfer, reinstatement, etc.) in the “Explanations” section located on the first page of your State Examination/Employment Application STD Form 678.
- Remove and do not submit the “Equal Employment Opportunity” questionnaire (page 5) with your completed State Examination/Employment Application STD Form 678. This page is for examination use only.
- Do not include your full Social Security Number on your documents and/or do not provide any LEAP information.
About the Division of Apprenticeship Standards (DAS): https://www.dir.ca.gov/das/DAS_overview.html
Department Website: https://www.dir.ca.gov/
Special Requirements
The SOQ should contain no more than two pages highlighting your experience of the following:
- Describe your experience leading strategic outreach or marketing efforts
- Please describe your experience managing teams towards a goal and how many years of experience.
- Please describe your experience with apprenticeships, with particular comment to registering or managing apprenticeship programs.
- What experience do you have that would be relevant to the work of expanding apprenticeships in CA.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 3/28/2025Who May Apply
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is optional. It may be included, but is not required.
- Statement of Qualifications -
Please see Special Requirements section of the posting for instructions on the Statement of Qualifications.
Desirable Qualifications
- Partnership building experience – Demonstrated experience building partnerships across many different stakeholder groups.
- Movement building, marketing and outreach experience – The ability to build a movement and utilize different marketing and outreach tools to effectively disseminate a message and bring together partners.
- Project Management skills – The ability to define tasks and milestones to achieve objectives, while ensuring the optimal use of resources to meet those objectives. Experience managing a team towards project completion.
- Apprenticeship knowledge – Experience with registered apprenticeship and a knowledge of the process of apprenticeship program and apprentices registration, either internally or externally with DAS.
- Collaboration skills - The ability to get along and interact positively with coworkers and build a positive team environment, inspiring folks to work towards a common goal.
- Management and conflict resolution skills - The ability and willingness to delegate responsibility, work with others, and coach them to develop their capabilities. The ability to prevent, manage, and/or resolve conflict. Strong written and presentation skills.
- Analytical and excel skills – Experience evaluating data sets and arriving at insights and recommendations based on a data set.
- Hiring experience – Experience recruiting, interviewing and hiring candidates.
Benefits
Working with a mission driven and passionate team. Flexible working statewide and leading a team distributed across CA. Options of office locations around the state all gym, stores, and restaurants. An overall sustainable professional career opportunity with state worker discounts and benefits.
Contact Information
The Human Resources Contact is available to answer questions regarding the position or application process.
Department Website: https://www.dir.ca.gov/
Human Resources Contact:
Certification Unit
(800) 564-0771
cert@dir.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:Diversity and Inclusion Office
(916) 559-6999
DIO@dir.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Additional Information
Preference will be given to persons with State Restriction of Appointments (SROA) or Surplus status. Applicants must attach a copy of their most recently dated letter that specifies their designation as either SROA or surplus candidate as proof.
Qualified candidates must have eligibility in State employment, be in a reachable rank on an employment list for this classification, be currently in this classification, or have transfer eligibility to this classification.
If you do not hear from us in 4-6 weeks, you may assume the position has been filled by another applicant. Please note that all additional vacancies that become available may be added to this advertisement.
Please note that the Exam and Certification Online System (ECOS) does not allow you to resubmit your application once you withdraw it. If you have any updates to your online application, please contact the Personnel, Recruitment, & Hiring Unit at (800) 564-0771.
Please let us know how you heard about our position by taking this brief survey: DIR Applicant Survey
DIR Mission and Core Values
Our mission is to protect and improve the welfare and working conditions for California's wage earners and to advance opportunities for profitable employment in California. DIR is also committed to ensuring that all employers comply with labor laws in California to support a fair and thriving business environment.
Integrity - We fulfill the promise of our mission through fair, honest and ethical behavior.
Service - We are committed to responsibly serving the public and value their trust.
Respect - We treat others with dignity, courtesy and consideration.
Quality - We take pride in providing the public with accurate and timely services.
Transparency - We conduct ourselves with openness and accountability in all aspects of our work.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
