What are the responsibilities and job description for the PROGRAM TECHNICIAN II position at Department of Justice?
Under the general supervision of the Supervising Program Technician (SPT) II, of the Carry Concealed Weapon (CCW) Licensing Team, the Program Technician (PT) II selected candidate helps process and maintain all physical and electronic files for the CCW Unit. The selected candidate evaluates CCW licenses and other documents submitted by law enforcement agencies for discrepancies and rejects documents determined to be inaccurate or incomplete. The selected candidate queries applicant information in various criminal justice applications and databases, such as the CCW Application, Department of Justice Web Portal (DOJ Web), the California Law Enforcement Telecommunications System (CLETS), Automated Archive System (AAS), and the Applicant Processor System (App Processor) to research and/or reconcile inaccurate or incomplete records. The selected candidate creates new applicant records and modifies the status of existing records according to information obtained during the review of applicant licenses, applications and other CCW related forms. The selected candidate contacts criminal justice agencies to verify warrants and requests records, files, and other disposition information for incomplete or inaccurate criminal history records. The selected candidate assists with generating referral packages; communicates with applicant/applicant agencies by phone, fax or email; prepares notifications for law enforcement and other government agencies; updates logs and inputs statistical information onto Excel spreadsheets; operates office equipment such as printers, copiers, fax machines and scanners; assists with special projects as necessary; and provides support to the Office Technician and Crime Analyst staff.
You will find additional information about the job in the Duty Statement.
Working Conditions
- Free parking
- Close to public transit
- Walkable distance to restaurants
- Possible overtime opportunity
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.- PROGRAM TECHNICIAN II
Additional Documents
- Job Application Package Checklist
- Duty Statement
Position Details
Department Information
- These positions are located in the Division of Law Enforcement, Bureau of Firearms.
- Please disregard the SROA/Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility.
- Please note that all new to state employees will be given the minimum salary of the classification. For current state employees and/or those with reinstatement rights, your salary will be determined in accordance with the applicable laws, rules, and regulations.
- For more information about the department, please visit the Attorney General’s website at the www.oag.ca.gov.
Special Requirements
- The position(s) require(s) a Background Investigation be cleared prior to being hired.
- Clearly indicate the Job Control (JC-469957) and the title of this position in the "Examination or Job Title(s) For Which You Are Applying" section located on the first page of your State Application.
- Do not submit the “Equal Employment Opportunity” questionnaire (page 5) with your completed State Application (STD. 678). This page is for examination use only.
- A background check will be required.
- A fingerprint check will be required.
- If interested in this position, please apply and List/Transfer eligibility will be verified.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 4/14/2025Who May Apply
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is required and must be included.
Desirable Qualifications
Knowledge of: Modern office methods, equipment, and procedures; and appropriate laws, rules, regulations, and policies of the State of California governing the program area(s) for which the examination is being administered.
Ability to: Perform clerical and technical work; follow directions; evaluate situations accurately, and take effective action; learn and apply laws, rules, regulations, procedures, and policies; make arithmetic calculations with speed and accuracy; read and write English at a level required for successful job performance; meet and deal tactfully with the public, co-workers and/or clients, either face-to-face or by telephone.
Benefits
Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Hiring Unit Contact:
Arron Kohls
(916) 210-6581
arron.kohls@doj.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:EEO Officer
(916) 210-7580
EERROffice@doj.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Timely Filing of Applications
Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
